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Your go-to source for VoIP tips, business phone features, and smarter ways to handle calls.
We hear from a lot of businesses who need to switch VoIP providers quickly, sometimes within hours. Maybe your current system isn’t reliable. Maybe it’s going away altogether. Either way,
When customers call your business, they’re giving you something valuable: their time. Whether they’re looking for answers, support, or guidance, how you handle that moment shapes their entire experience. That’s
Strong call center leadership ensures customers have a great experience within an internal environment of efficiency. Advancements in technology have made it easier than ever for call centers to stay
In an era where it feels like employee trust and loyalty are something of the past, remote work has a demonstrated bright spot, with greater employee retention and trust that
https://youtu.be/9MvPF8KvP9Q Good afternoon. We’re sitting down today with VirtualPBX Chief Technology Officer Daniel Ruiz to ask him a few questions about how VPN for VoIP works. We’ve encountered a few
We’re celebrating International Women’s Day this week. And we can’t think of a better time to showcase a person who had a significant impact on our world: an engineer, an
https://youtu.be/mkGcoBBu5Ng 2024 was an especially momentous year at VirtualPBX. We are extremely proud of our team; from the innovation that led to impressive releases in product, to the expansion of
It’s the holidays, and while that typically comes with extra efforts, increased profits, and seasonal fluctuations, it also comes with bad actors, scam artists, and fraudsters looking to take advantage
As we approach the holiday season, the VirtualPBX team wanted to have a little fun. There’s nothing like an innocent staff survey to learn more about each other and discover
Today, we’re excited to launch VirtualPBX Web Phone 3.0, our most advanced and user-friendly web-based phone yet. It’s designed for business users needing seamless communication from anywhere. This upgrade delivers
As VirtualPBX proudly marks its 27th anniversary, we reflect on a journey that began in 1997 and continues to thrive today. From humble beginnings in a garage in San Francisco’s
In the ever-evolving landscape of office communication, staying ahead means embracing innovation that seamlessly integrates with your existing infrastructure. We understands this need intimately. That’s why we’re thrilled to introduce the
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
