Out with the Old
We have switched things up in our quest to deliver innovative customer experiences consistently. Introducing the new VirtualPBX business phone plans, Flex and Pro. CEO and Chairman Paul Hammond explained what inspired this new direction to replace our current plans.
“We take great pride in our service and support for our customer’s trust. As a direct result, their needs and values have always been first and foremost our priority since we started over 20 years ago.
These past couple of years have provided an opportunity to deliver the right solutions that match the changing landscape of business communications today and tomorrow in a post-pandemic world. With these new business phone plans, we made a point to supply our customers with a more straightforward way of transitioning their business to the next level of success.”
The key here, to always listen to what the customer is looking for.
The Flex and Pro Breakdown
The entry-level Flex Plan is still the perfect product for hybrid workers or entrepreneurs. It now offers better-than-basic features, including SMS, Video, Ring Groups, and Call Recording with 250 GB of storage and more.
A step up from Flex is the Pro Plan, a perfect option for most businesses needing advanced department insights. Pro will include multiple Auto-Attendants, ACD Queues Pro, Microsoft Teams Integration, Advanced Call Reports, and the list goes on. As a bonus, Pro Plan now comes with 1TB of Call Recording storage – the most of any previous VirtualPBX plan.
Keeping it Custom
Enterprises looking for an upgrade from Pro will have VirtualPBX Custom and CRM Plans. But heads up, these plans will not include free trials or self-service sign-up. Instead, it will direct prospective customers to a dedicated Sales Team member for a more personal touch.
The Custom Plan includes advanced features like Dynamic Caller ID, DISA, SIP Trunks, Custom Call Flows, Auto-Route, Select Route, Auto Forward, 2,500 Toll-Free Minutes, on top of everything in the Pro package. CRM Plan consists of Salesforce CRM Integration and 5,000 Toll-Free Minutes, and both plans will include 2TB of Call Recording storage.
Additionally, our popular Call Recording feature will be a staple for all VirtualPBX 2022 plans.
Free Trials Are Back
Did we mention FREE trial offers are back? Start the celebrating now. This 14-day benefit will be available for customers who utilize the Flex and Pro Plan self-service sign-up. There are no restrictions on features or minutes during the trial period. After the trial period, customers can expect to be billed per the plan selected.
Getting Connected and Staying Connected
What sets VirtualPBX apart is the 24/7 support from our dedicated onboarding team. We mean it when we say we “ensure that multiple sites and potentially hundreds of user devices get configured from the first day of operation.” Our teams are genuinely committed to guiding users to a better tomorrow in communication. Your success is our success, so let’s get started.