On Demand for Customers, On the Clock for Providers
Consumers expect content and services unique to their needs delivered to them on their schedules more today than ever before. It used to be that a pizza delivery was about as close to on demand, customized service that most people could expect. Now, though, mobile technology and ever-increasingly sophisticated information management are combining to create an unprecedented land rush for developers all trying to be first to market with more on-demand applications.
From Palm to Project
Ride sharing applications like Uber and Lyft are becoming more of the norm everyday, but now with services like Handy and TaskRabbit, consumers can get everything from help packing for a move to a wrench for their leaky faucets 24 hours a day. For people who don’t want to limit their at-home dining options to only restaurants that have delivery in their area, there is even Eat24 which has over 20,000 take-out options across the country and on-demand delivery.
As long as there is an opportunity to make an experience more user-centric, consumers will grow continuously disenchanted with services that don’t meet their exact specifications. Though this trend has been the purview of areas like streaming content and on-demand housework, it is likely to affect how utilities and other professional services begin operating soon, too.
Exemplary of the made-to-order economy are hosted telephone service companies. Voice over Internet Protocol (VoIP) is likely the best, non-consumable vertical to employ on-demand offerings to customers. The flexibility inherent in any hosted phone system far surpasses that of any physical PBX from traditional phone carriers, but innovative companies are taking that one step further.
With near limitless options in how systems are configured, products like SelectRoute and GeoRoute from VirtualPBX are designed exactly to cater to businesses that don’t want to simply order off of a menu of features, but want to design something to fit their company’s appetite as they see fit. With so many different ways to customize VoIP systems, specifically with routing options dispersed and field-based businesses with dispersed and employees, VirtualPBX is tapping into the pulse of consumers with their custom options. To learn how your business can get exactly what it needs, exactly the way you want it, you can get in touch with the award-winning service professionals at VirtualPBX, today.