No matter the size of the company, good communication with customers and suppliers is a must. To optimize this, you need an up-to-date telephone system, and for many companies that means it’s time to convert to VoIP. Many businesses are gravitating towards VoIP systems in order to save money, strengthen communication, and increase professionalism. A key component to owning a network phone system is the quality and capacity of your internet connection. To better assist you in evaluating your broadband connection, Virtual PBX offers tests that will provide feedback on your network bandwidth and line quality.
Testing VoIP is easy. From this test, you will find out the bandwidth of your internet connection. When calculating bandwidth required for the VirtualPBX phone system you should allocate 80-100 Kbps of bandwidth per active phone, however, please keep in mind that not all phones in a business are active at one time. In order for VoIP data to be received by your network, proper firewall settings must be made. The client UDP firewall check must be open.
Latency is another important factor in having good quality VoIP service. Latency refers to the measurement of delay or time lag between your phone and the server. Latency delays less than 50 ms. would be considered sufficient for good quality VoIP service. Voice quality can become fuzzy and unclear if there is too much latency and can be caused by many factors including router delays, number of routers in the path and congestion caused by insufficient bandwidth. Jitter also can lower the quality of your VoIP service and should not exceed 20 ms.
Testing VoIP is essential to see how our service will function with your location and business so the necessary changes can be made before installation to get the best out of your VoIP service.