Features & Benefits
PBX Parachute is a robust, full-featured phone system that can duplicate most or all of the functions of your existing phone system, making it a perfect match for telecommunications failover. In itself, it is also a fault tolerant PBX with high reliability so it can be your main phone system for as long as it is needed. The service is based on our award-winning Virtual PBX Service and incorporates all of that product’s features. A full discussion of features can be found here.
You can customize PBX Parachute to work exactly the way you want. For phone business continuity, you can configure it with all the right features, like a professional automated attendant greeting, custom routing options, ACD queuing, skills-based routing, and more. Or you can set it up as an emergency hotline with live call forwarding or emergency messaging.
Scalable To Any Need
No matter what size company you are in, from individuals to enterprises, PBX Parachute can help. You can use it as a fault tolerant PBX for your entire company, a division, a branch, or it can protect just your most critical business functions. It can bridge multiple sites or handle each site separately.
Real-time, On-line Management
The system is managed on-line through a secure web portal from any computer that has access to the Internet. Employees can manage their own extensions or they can be administered by a systems manager. If web access is not possible, almost all functions can be managed by phone. For phone business continuity applications, you can also monitor all phone system activity on-line, in real time. You can watch phone calls come through the system, check to see which employees are taking calls, monitor activity in ACD queues, and run up-to-the minute reports that tells you what calls have been handled, and which have been missed or sent to voice mail.
A telecommunications failover system that is going to be used for phone business continuity must be reliable. PBX Parachute hardware is built with n+1 reliability in every component and has demonstrated over five nines of reliability in continued use for over three years. If the carriers can get us the calls, we can handle them.
Get all the features you need in a phone business continuity solution. Get PBX Parachute!