Help, When You Need It
Your VirtualPBX QuickStart Guide is designed to help you get up-and-running quickly on your new hosted phone system. Watch the individual videos and try it yourself on your own system. In a very short amount of time you’ll have all the skills you need. There’s no huge manual to read and you won’t have to spend any extra time and money on telco classes.
Step 1: Basic Admin Training (Video Tutorial) (11:34)
Step 2: Basic User Training (Video Tutorial) (7:10)
Step 3: Advanced Admin Training (Sign up for Weekly Live Training) (1:00:00)
Still Need Technical Support?
Many Ways to Get Support Directly From Virtual PBX®
1. read our faqs:
cover a broad range of topics from basic system access to advanced configuration.
2. search our site:
Use the Google Custom Search found at the top of every page of our website. If you’ve used Google, our site search functions the same way.
3. submit your case online:
Send us your issues through this convenient form
. It’s fast and always available.
4. email customer support:
5. call customer support:
1 (888) 825-0800
, Toll-free voice and fax (option 2)
1 (408) 414-7646
, International voice and fax (option 2)
hours of operation:
Sales & Support: Monday-Friday | 7AM-5PM Pacific TimeBilling: Monday-Friday | 8AM-4PM Pacific Time
Virtual PBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime. But we know that sometimes you have questions. Our support people are anxious to help, and this page has contact information for reaching them.
We want to help. If you’re a current customer and want to learn more about how to use a particular feature, the best information can be found in the help bubbles included on each page of our web-based management tool. Log in
and see what we mean.