A “cloud based phone system” is a phone service delivered through the internet.
Other synonymous terms include “internet based phone system” or more commonly “VoIP” (Voice over Internet Protocol). Both of these terms refer to a group of phones that work together, typically in a business setting, to route calls using an internet connection.
However, today’s systems have the ability to deliver even more function for your company. If your communication strategy routes callers to specific departments, Ring Groups and ACD Queues Pro provide loads of options.
A VoIP cloud based phone system doesn’t rely on traditional on-premise hardware or costly maintenance. Typically this can save your business 40-80% on your phone bill.
The main requirement of a cloud based phone system is the ability to deliver calls over an internet connection. But your phone system should also route inbound calls to the correct workers inside of a company. It should also provide telephony applications like virtual voicemail, call recording and many other features available with VirtualPBX. And, if your company relies on sending and receiving faxes, switching to a cloud phone service with paperless fax saves you even more.
Every business has its own set of requirements – pick a system that fits yours. One of the best attributes, however, is the ability to manage your own system without IT support. With VirtualPBX you can make updates to your system in real-time, anywhere with an internet connection. We also provide customer support 24/7 should you ever need help.
VirtualPBX cloud phone systems deliver the deepest feature set and most reliable service. We delivered one of the very first hosted PBX systems for business, and we have been adding features for over 20 years. View our phone system reviews to see how VirtualPBX has helped countless businesses save money and improve their communications.
"Technology no small business should be without!" "[VirtualPBX] literally allows me to run my business anywhere my cell phone works! 24 hour availability has allowed our business to grow to almost 20% each year. Being accessible to our clients has benefited them and their overall experience. Dan O. | Sales and Marketing
"Amazing customer service" "The customer service I received was excellent. The person I spoke to was able to quickly identify the problem and help me solve it." Venu P. | Manager, IT
"Manage your phone system with ease!" "I can't say enough about this tool! So easy to set up your ACD Queues Pro and decide what phone is being recorded or not." Cory L. | Sr. IT Business Analyst
