Cloud Based Phone System
A “cloud based phone system” is a phone service delivered through the internet. Other synonymous terms include “internet based phone system” or more commonly “VoIP” (Voice over Internet Protocol). Both of these terms refer to a group of phones that work together, typically in a business setting, to route calls using an internet connection. A VoIP business phone system doesn’t rely on traditional on-premise hardware or costly maintenance. Typically this can save your business 40-80% on your phone bill.
The main requirement of a cloud based phone system is the ability to deliver calls over an internet connection. But your phone system should also route inbound calls to the correct workers inside of a company. It should also provide telephony applications like virtual voicemail and call recording. However, today’s systems have the ability to deliver even more function for your company. If your communication strategy routes callers to specific departments, Ring Groups and ACD Queues provide loads of options. And, if your company relies on sending and receiving faxes, switching to a VoIP system with paperless fax saves you even more. Every business has its own set of requirements – pick a system that fits yours.
One of the best attributes, however, is the ability to manage your own system without IT support. With VirtualPBX you can make updates to your system in real-time, anywhere with an internet connection. We also provide customer support seven days a week should you ever need help.
Switching to a Cloud Based Phone System
Whether it’s called an internet based phone service or a cloud based phone system, VirtualPBX delivers the deepest feature set and most reliable service. We delivered one of the very first hosted PBX systems for business, and we have been adding features for over 15 years.