Message Queueing
September 17, 2025
How much money did you waste last month on text messages that never even reached your customers? Every business using A2P 10DLC messaging knows the frustration. You schedule a campaign,
We aim to make communication easier through explanations, setups, and real-world fixes. Most of what we share comes from conversations with customers. Have something you’d like us to cover? Tell us.
How much money did you waste last month on text messages that never even reached your customers? Every business using A2P 10DLC messaging knows the frustration. You schedule a campaign,
The smartest way to handle multi-channel customer messaging just got smarter Early access to our new VirtualText messaging pilot is almost full. This is your last chance to join the
A Texas texting law is in effect that impacts how businesses use text messages for marketing and promotion. The law (S.B. 140) updated the Texas Business and Commerce Code, and
We recently introduced our new customer messaging pilot, with a single, collaborative inbox where teams can manage SMS and web chat conversations side by side. Since then, we’ve been busy.
We hear from a lot of businesses who need to switch VoIP providers quickly, sometimes within hours. Maybe your current system isn’t reliable. Maybe it’s going away altogether. Either way,
Not every inbound sales or customer service call goes smoothly. However, VirtualPBX Contact Center provides next-level call center solutions for companies wanting to ace customer interactions. These advanced VoIP Call
What Do your Customers Hear Before They Speak To Someone? For many businesses, the first thing a customer hears isn’t a friendly voice or a personal touch—it’s a phone greeting.
You’re Not Too Small for a Better Messaging Setup Customers reach out in the middle of the night, over the weekend, or right as you’re stepping into a meeting. They
No matter the size or type of business, the demands for reliable business security systems are high. From fire alarms to intrusion detection, today’s systems require more than just connection.
Very simply, an SMS notification is a text message sent to a user’s mobile phone to deliver timely information, alerts, or updates. It doesn’t require internet access, rather uses the
Faxing may sound like a thing of the past, but for many businesses, it’s still essential. Whether you’re sending legal contracts, medical records, or sensitive financial documents, faxing remains a
Call center KPI metrics track efficiency, productivity, and customer satisfaction within call centers. From first call resolution (FCR) to abandoned call rates and average handle time (AHT), VirtualPBX Live Dashboards
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
