The smartest way to handle multi-channel customer messaging just got smarter
Early access to our new VirtualText messaging pilot is almost full. This is your last chance to join the waitlist before we close the doors.
Here’s what you get if you’re in:
- Access to the platform a full month early—starting October 1
- 3 months free to test, use, and shape the future of multi-channel customer messaging
- A direct role in helping us refine the next generation of customer communication
What’s New Since Our Last Update
In our July and August updates, we introduced the collaborative inbox for SMS, chat, and email, plus contact sentiment, filters, and verified conversations. Since then, we’ve added even more tools designed to make teamwork easier and customer conversations smoother.
Sentiment Analysis that Guides Action
Now every conversation is tagged with intent and mood, helping your team respond with the right tone at the right moment. No more guessing, just context that moves conversations forward.
Tasks Built Into Conversations
You can now create, assign, and track tasks directly inside the inbox. Add due dates, see open items at a glance, and keep customer follow-ups from slipping through the cracks. Built-in tasks turn multi-channel customer messaging into actionable teamwork.
Workflows That Match How Teams Actually Work
Every team is different, so we’ve added customizable workflows that let you shape the inbox around your process. Whether that means routing by department, assigning ownership, or setting escalation paths, you can now do it without extra apps or spreadsheets.
Why Early Access Matters
This isn’t just a sneak peek—it’s a partnership. Your input directly shapes how the platform grows, and early users get the benefit of:
- Shared inbox across SMS, web chat, and email
- Verified customer conversations that filter out noise, spam, and bots
- Built-in collaboration tools that cut down on Slack threads and email forwards
As one of our early testers put it:
“It feels like a fusion of Microsoft 365, Outlook, Slack, and Discord—only simpler. The UI is clean, and our team loves seeing texts, chats, emails, and notes all in one place.”
Final Call: Join Before Spots Are Gone
We’re closing early access soon—and once the waitlist is full, that’s it.
- One month early access starting 10/1
- Three months free
- A chance to shape the platform before launch
