The Professional Voicemail Greeting
Customer service is always at the forefront of our minds as we conduct our day-to-day business. But in today’s world, we tend to forget the importance of voicemail and the business voicemail greeting. I cringe when I think about the last time I updated my voicemail. The good news is I finally took off the generic elevator music that assailed my caller’s ears.
Having proper business communications etiquette is more vital to the customer experience than you think. Besides the greeting, voicemail can help your efficiency and time management in ways you might not expect. Sit back as we dive into tips and tricks of the features and customizations that will rocket you into a whole new world.
It’s All About Timing
How often have you gotten a plethora of voicemails waiting on you? And you genuinely don’t have the time to check them all. In some cases, you want to screen your calls from those who will monopolize your time. Don’t judge. We all do it. Before you change your outgoing voicemail greeting to “Leave me, alone Earthlings,” consider the Dynamic Voicemail Box.
Dynamic Voicemail Boxes provides a virtual voicemail system that will enable you to set your voicemail greeting, send messages and transcriptions to email inboxes, wire up integrations for the storage, notifications, and the list goes on. You control the narrative here.
Pssst. Did you know that you can listen on any device you set up your account when it delivers that voicemail to your email? It even offers automatic transcription of your voicemails. Hello efficiency! This convenient feature is in all of our plans, so there are no extra fees to worry your head about. Talk about ease of mind and utility.
Let’s Integrate and Celebrate
With the VirtualPBX phone system, you can modify your voicemail with custom integrations. Well, hang on to your hats because we are talking integrations like FREE access to Amazon AWS Private Storage. Or getting set with Webhooks so you can deal with the huge data loads you get with voicemail messages. There’s a lot to sift through as it is, so having these kinds of integrations available are a lifesaver.
Voicemail Greetings 101
With all the new ways for customers to reach your business, it’s easy to overlook the business voicemail greeting itself. You wouldn’t believe how important this is in the customer experience journey. We have become accustomed to handling messages through email or platforms like Slack, but phone calls will always be essential. So it is smart business to make sure you have set the tone to match your brand.
In addition to having a “helpful” voicemail greeting, VirtualPBX Custom Greetings Manager allows you to make changes in real-time. As a business owner and admin, voicemail messaging may need to update due to different departments’ holiday business hours or needs. With this feature, you can tweak it to your heart’s delight.
Whether you have multiple call centers or are a do-it-yourself entrepreneur, setting your voicemail greeting to your requirements will help you out in the long run.