Dash Business Phone System Interface

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New VirtualPBX Dash Plans Are Live

VirtualPBX Dashboard for New Dash PlansThe past several months at VirtualPBX have been alight with activity as we’ve refined our new Dash Plans.

Now the day has arrived, and we’re excited to offer a new set of Business Phone Plans: Basic, Essentials, Advanced, Enterprise, and Ultimate.

This change, from three plans to five, better matches our business customers to calling features. All our new clients can expect to pay only for the features they need, whether they’re a single entrepreneur or global enterprise.

Included Features for All Businesses

Our primary goal with this move is to better address business needs. Therefore, while our set of available options may have changed, we still offer a collection of stock features that are included with every plan.

VirtualPBX CEO Paul Hammond explained that “every customer will continue to receive the same standard of 24/7 customer service and professional care we place behind all the work we do. Each plan begins with a free 14-day trial with no obligation to buy.”

Well-known features like Unlimited VoIP Minutes between system users, Ring Groups, Auto Attendant, Voicemail, Audio Conferencing, and use of the VirtualPBX Web Phone will come standard with every plan. All customers will also get at least one phone number with their signup.

The New Breakdown

“Our new Basic and Essentials packages reach the smallest of businesses, including startups and entrepreneurs,” Hammond continued. “Advanced, Enterprise, and Ultimate give more expansive options to midsize outfits and enterprises.”

Our new breakdown of plans offers its respective feature sets as follows:

  • Basic starts customers with 500 minutes of U.S. calling and support for any desk phone or smartphone they wish to use on an account.
  • Essentials includes unlimited U.S. calling, 500 toll-free minutes for use with an 800 number, and access to Digital Faxing.
  • Advanced upgrades customers to 1,000 toll-free minutes and adds access to ACD Queues, Call Recording, and Webhooks.
  • Enterprise’s 2,500 toll-free minutes stands alongside Private Storage for call recordings, access to the VirtualPBX API, and use of VirtualPBX Servers for dual use of Dash and VirtualPBX SIP Trunking.
  • Ultimate joins 10,000 toll-free minutes with CRM Integration and access to Priority Customer Support.

Building Upon Each Other

Together, the new plans work like stair steps. Each successive plan uses the VirtualPBX feature set to build upon the last.

Basic provides the foundation with all the included base features. Then Essentials includes every feature Basic offers while increasing its toll-free minutes.

Advanced includes everything in Essentials. Enterprise includes everything in Advanced. And Ultimate includes everything in Enterprise.

Customers can expect to find plans that are priced better to fit their needs as organizations. While many enterprises will want access to the API offered in the Enterprise plan, entrepreneurs can do well with base features and a set collection of calling minutes.

We hope every size business can get what it’s looking for. Our new plans mean to work better for everyone, and we look forward to feedback on this company-wide change.