What is it about VirtualPBX that makes us so special? Here are a few things to keep in mind as you make your franchise telephony decisions:
The Original, Business-Class Hosted Phone System
VirtualPBX invented the hosted phone service industry back in 1997 and has led the industry ever since. There are many service providers that can provide toll-free numbers, others that can provide follow-me calling and voicemail, and still others that provide a PBX-like experience. Only VirtualPBX provides all of these features in one package, along with some that aren’t available anywhere else. We are not a glorified fax or voicemail system. We are the original, business-class hosted phone system.
VirtualPBX is privately owned, debt free, and we own our intellectual property. We answer to no one except our customers and ourselves. In increasingly competitive and difficult conditions, this is very unique for a service provider.
All of our employees are based in California. When you call our Sales and Support phone lines, you’re talking to on-site VirtualPBX employees that have a vested interest in your success.
Reliability and Security
VirtualPBX is the only hosted phone service provider that is willing to publicly state and stand behind the 99.999% up-time of our services. We accomplish this through the use of a hardened, co-located facility with redundant sources of power and data transfer. This data center is part of the national infrastructure, so it must abide by a set of strict Federal up-time requirements.
You’ll have the confidence of knowing that your franchise phone system will always be available because we run our business on our own technology. You may want to ask any of our competitors if this is the case with their solution.
Furthermore, we are the only hosted phone service provider that can provide an emergency fail-over, disaster recovery solution for hardware PBX systems. Try doing that with a proprietary VoIP-based solution.
VirtualPBX prides itself on providing the most cost-effective hosted phone service, with just the right amount of features and configuration possibilities. We don’t deluge the customer with flashy, useless features that are hardly ever used. The goal is to provide a phone service that, once configured, gives entrepreneurs more time run their businesses and not their phone system.