Archives:

VirtualPBX Expands Included Features List to Include Call Recording and Conferencing

Dash Business Phone Plans More Powerful Than Ever

San Jose, California (July 24, 2018) — VirtualPBX announced today that Conferencing and Call Recording features, formerly plan add-ons, are now included at no extra charge for all current and future Dash customers on the included features list.

Said Lon Baker, COO of VirtualPBX, of the news, “We’re in the business of making communications simple, professional, and technologically advanced for all of our customers – no matter how large or small they may be. By providing Conferencing and Call Recording at no added expense, this promise becomes even more robust. Additionally, many new customers come to us with multiple bills and service providers – this solution streamlines their communications strategy so that they need only pay for and manage one service.”

Both Conferencing and Call Recording can be personalized in minutes in the easy to use Dash online portal alongside all features available on VirtualPBX Dash Business Phone Plans. Existing customers will notice these new features in their system today and new customers will find them upon first login.

Conferencing with VirtualPBX is extremely straightforward. Administrators may allow all users or select individuals the ability to create their own conference, set a room number, and provide a PIN to ensure only invitees may enter. To join, attendees just call the number and enter the room and PIN set by the host.

Call Recording on the other hand, has many more facets that can be adjusted. For starters, an organization may choose to allow only inbound or outbound calls to be recorded. They may also elect to have only certain departments record calls. This is handy for organizations that use sales calls for training, or manage quality and customer satisfaction for support calls. Plus, it doesn’t end there. The Call Recording Manager lets you listen to and manage your call recordings from one place with an included storage allotment of 1GB. Additional storage through the Call Recording Manager is $4.99/GB/month, but users may also integrate an outside data storage service should they choose.

About VirtualPBX

VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact:
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

4G LTE Mobile Honored for Exceptional Innovation

4G LTE Mobile Honored for Exceptional InnovationVirtualPBX Receives 2018 Unified Communications Product of the Year Award

San Jose, California (July 24, 2018) — VirtualPBX announced today that TMC, a global, integrated media, has named VirtualPBX-Powered 4G LTE Mobile as a 2018 Unified Communications Product of the Year Award winner.

“We’re thrilled to have received this award for our new 4G LTE Mobile offering” shared Paul Hammond, CEO of VirtualPBX. “Though new to our lineup, this feature solves a problem that has persisted since the invention of the personal mobile device. VirtualPBX-Powered 4G LTE Mobile removes all of the extra steps, workarounds, apps, and integrations that employees have endured while trying to use a mobile device for work purposes, giving them a fully-functional mobile phone that is native on our business phone system.”

Adding a mobile phone natively allows users to take advantage of features like Ring Groups, extension dialing, Business and Holiday Hours, Call Recording, and Real-Time Monitoring, which are included on every VirtualPBX Business Phone Plan. 4G LTE Mobile also gives users texting as well as shared data and minutes. Phones may be purchased from VirtualPBX or users may request a SIM chip for their own compatible, unlocked device. Perhaps the best part is that all mobile devices are billed together on one invoice – no more chasing down employee expense reports or managing multiple vendors.

“It gives me great pleasure to honor VirtualPBX as a 2018 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, 4G LTE Mobile” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by VirtualPBX in their groundbreaking work.”

Winners of the 2018 Unified Communications Product of the Year Award will be announced online and highlighted in INTERNET TELEPHONY magazine online.


About VirtualPBX

VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact:
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.

TMC Contact:
Stephanie Thompson
Manager
203-852-6800 Ext. 139
sthompson@tmcnet.com

VirtualPBX Receives the 2018 WebRTC Product of the Year Award

WebRTC Product of the Year AwardVirtualPBX Web Phone Honored for Exceptional Innovation

San Jose, California, July 12, 2018 — VirtualPBX announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named the VirtualPBX Web Phone as a 2018 WebRTC Product of the Year Award winner.

“It gives me great pleasure to honor VirtualPBX as a 2018 recipient of the WebRTC Product of the Year Award for their innovative solution, the VirtualPBX Web Phone,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by VirtualPBX in their groundbreaking work on the VirtualPBX Web Phone.”

The VirtualPBX Web Phone is the simplest way to make a phone call as it requires no additional hardware or software to begin and because it is browser-based, users never need to manage any updates. Introduced just three months ago in April 2018 and available for all VirtualPBX Dash Business Phone System users for free as part of their plan, the VirtualPBX Web Phone has been adopted quickly by existing customers. It has also gained significant traction in the VoIP market, where it’s ingenuity and low-barrier access outpaces the competition.

Says Luis Daniel Garcia-Ruiz, VP of Devops at VirtualPBX of the 2018 WebRTC Product of the Year Award, “What is especially exciting about receiving this award so soon after its induction is that we’re just getting started. My team has already begun work on version two of the VirtualPBX Web Phone, which will add new functionality and features to the already impressive interface.”

Features already present in the VirtualPBX Web Phone include Call History, Company Directory, Call Transfers, Call Holding, and Quick Key Shortcuts. Minutes used are pulled from shared plan minutes and the VirtualPBX Web Phone can be used as a device in any call routing scenarios already present on a customer’s account. The only thing needed to get started is a VirtualPBX Dash Business Phone Plan.


About VirtualPBX

VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact:
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.

TMC Contact:
Stephanie Thompson
Manager
203-852-6800 Ext. 139
sthompson@tmcnet.com

Introducing the VirtualPBX Web Phone

With this new WebRTC (Web Real Time Communications) product from VirtualPBX, VoIP customers will never have to pay a penny for a VoIP device ever again.

Introducing the VirtualPBX Web PhoneSan Jose, California, April 10, 2018 — Today VirtualPBX launched the totally new and proprietary Web Phone which is a browser-based, cloud communications tool that can replace VoIP devices for good. The VirtualPBX Web Phone is built off of the open source WebRTC (Web Real Time Communications) code available in most modern browsers and is available with zero software to install or devices to purchase on Google Chrome and Firefox web browsers. Because the Web Phone is totally native to the web browser a user chooses to use, it also allows customers of the award-winning VirtualPBX Dash Business Phone Service Plans to be literally placing and receiving telephone calls within minutes of signing up for a plan.

“The VirtualPBX Web Phone is the definitive answer for businesses looking to completely cut the cord,” explained Lon Baker, VirtualPBX’s COO, “And because this is still a fully-functioning VoIP device delivered for free over the web, adding the flexibility of the platform came at zero expense to the features and performance of the phone.”

This new option for VoIP users to replace any existing physical phones or softphone software frees them from the burdens of both updating and maintaining firmware in devices and potentially paying licensing fees from various software options. Because the Web Phone draws from the pooled minutes from an account, its impact on traffic over an account is identical to other VoIP devices, as well. Additionally, because the VirtualPBX Web Phone operates over popular web browsers that are also free to all users like Firefox and Google Chrome, it’s an option on virtually any connected device on the planet. Mobile browsers, laptops, and desktops, and any other place a web browser can be opened is an option to send and receive calls on the VirtualPBX Web Phone. And in staying true to the tradition of offering enterprise-grade features with all of the products and services they provide, VirtualPBX hasn’t stripped the Web Phone of any of the core functions that make VoIP so versatile.

“We’ll always have a need to offer customers the best VoIP telephone hardware and Softphone options available,” added Baker, ”But the speed and freedom of the new Web Phone is exactly what more businesses are looking for, and now they can stop looking!”

The VirtualPBX Web Phone is available right now for free and can be used with any VirtualPBX Dash Service Plan and can be added to any account’s list of devices within minutes. For more information on the VirtualPBX Web Phone, its features, and how to manage them as part of a Dash Plan, visit VirtualPBX Customer Support.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX Dash Service Plans win the 2018 Internet Telephony Product of the Year Award for Second Year in a Row

Back-to-Back awards go to the Dash Service Plan from VirtualPBX with the announcement of the 2018 Internet Telephony Product of the Year Award

2018 Internet Telephony Product of the YearSan Jose, California, March 13, 2018 — Technology Marketing Corporation (TMC) announced the winner of the Internet Telephony 2018 Product of the Year Award and, for the second year in a row, the recognition went to VirtualPBX Dash Service Plans. Dash established itself early in its availability as a new leader in the hosted business communications industry thanks to its revolutionary design and user interface. This remarkable advancement in usability allowed for an increased number of users to adopt the platform at an accelerated rate over previously available VoIP interfaces. This year, however, Dash was once again the top selection for the prize because of the huge advances the platform enjoyed in compatibility and business systems integration.

“VirtualPBX Dash phone plans turned a lot of heads when they first became available,” said Rich Tehrani, TMC’s Chief Executive, ”But by proving that there was so much more to the platform than merely its clean design, VirtualPBX earned this award without even much of a margin.”

One of the more wildly reported advances for Dash included the introduction of Salesforce CRM Integration with the VirtualPBX Desktop Softphone. This marriage of two of the most important business communication tools has been even more popular than anticipated, and it marked just the first in a series of similar integrations. By incorporating Webhooks from Zapier to the Dash interface, businesses also have the ability to weave their business phone service into any one of over 600 of the most popular business applications available. Additionally, these tools enable companies with their own internal systems to incorporate them into their Dash telephone service as well.

“Modernizing telephone service has been the driving force behind all of our products ever since we were founded over 20 years ago,” explained Lon Baker, VirtualPBX’s COO, “And developments democratizing VoIP with a logical interface and incorporating it into other business systems are natural progressions of that goal.”

Dash has been adding functions, features, and integrations to its line-up at a blistering rate since its introduction, and there appears to be no end in site. In fact, announced after the TMC Internet Telephony Product of the Year Award began its deliberation for contestants, there was another, ground-breaking announcement for VirtualPBX. Specifically, the company announced the beginning of a beta testing period for the all-new Mobile for Business feature on Dash phone service agreements. This makes the newly-minted 2018 Product of the Year award winner also now the only VoIP plan that has a 4G LTE nationwide cellular network included in its feature set for businesses, as well.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX on TwitterVirtualPBX on FacebookVirtualPBX on YouTubeVirtualPBX on Pinterest