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VirtualPBX Dash Service Plans win the 2018 Internet Telephony Product of the Year Award for Second Year in a Row

Back-to-Back awards go to the Dash Service Plan from VirtualPBX with the announcement of the 2018 Internet Telephony Product of the Year Award

2018 Internet Telephony Product of the YearSan Jose, California, March 13, 2018 — Technology Marketing Corporation (TMC) announced the winner of the Internet Telephony 2018 Product of the Year Award and, for the second year in a row, the recognition went to VirtualPBX Dash Service Plans. Dash established itself early in its availability as a new leader in the hosted business communications industry thanks to its revolutionary design and user interface. This remarkable advancement in usability allowed for an increased number of users to adopt the platform at an accelerated rate over previously available VoIP interfaces. This year, however, Dash was once again the top selection for the prize because of the huge advances the platform enjoyed in compatibility and business systems integration.

“VirtualPBX Dash phone plans turned a lot of heads when they first became available,” said Rich Tehrani, TMC’s Chief Executive, ”But by proving that there was so much more to the platform than merely its clean design, VirtualPBX earned this award without even much of a margin.”

One of the more wildly reported advances for Dash included the introduction of Salesforce CRM Integration with the VirtualPBX Desktop Softphone. This marriage of two of the most important business communication tools has been even more popular than anticipated, and it marked just the first in a series of similar integrations. By incorporating Webhooks from Zapier to the Dash interface, businesses also have the ability to weave their business phone service into any one of over 600 of the most popular business applications available. Additionally, these tools enable companies with their own internal systems to incorporate them into their Dash telephone service as well.

“Modernizing telephone service has been the driving force behind all of our products ever since we were founded over 20 years ago,” explained Lon Baker, VirtualPBX’s COO, “And developments democratizing VoIP with a logical interface and incorporating it into other business systems are natural progressions of that goal.”

Dash has been adding functions, features, and integrations to its line-up at a blistering rate since its introduction, and there appears to be no end in site. In fact, announced after the TMC Internet Telephony Product of the Year Award began its deliberation for contestants, there was another, ground-breaking announcement for VirtualPBX. Specifically, the company announced the beginning of a beta testing period for the all-new Mobile for Business feature on Dash phone service agreements. This makes the newly-minted 2018 Product of the Year award winner also now the only VoIP plan that has a 4G LTE nationwide cellular network included in its feature set for businesses, as well.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX Opens Beta Testing Period for VoIP Mobile Business Phone on Dash in Bid for Uncompromised Communications Security

VirtualPBX is opening a window for users to participate in a limited beta testing program on their VoIP mobile telephone service that is native to Dash Plans and that promises to, among other benefits, fortify business data security.

San Jose, California, February 27, 2018 — In a break from the tradition in Silicon Valley to hold cards close to the chest, VirtualPBX is announcing a public beta testing for what is likely to be the next big thing from the hosted telecom provider. Today the technology and telecommunications services provider announced the sign-up period for their new VoIP mobile business phone feature for the award-winning Dash cloud communications platform has officially begun.

“We have been working on developing one aspect or another for this mobile VoIP platform for quite some time,” explained Lon Baker, VirtualPBX’s COO, “but it was essential to make sure it operated with all of the best aspects a user would expect from both their personal mobile phones and their Dash professional VoIP business phones.”

While the company has been forthcoming with the bulk of the technical information powering their new mobile feature, what exactly the best aspects of mobile and VoIP includes is a wide and sweeping category. For starters, customers will be able to use several popular mobile phones from Apple, Google, and Samsung. Additionally, the mobile data network will operate off of the popular 4G LTE network and a VirtualPBX subscriber identification module (SIM) card. The resulting outcome of this pairing means that beta users will be able to bring any phone from the approved manufacturer list so long as it was made in about the past two years. Additionally, VirtualPBX plans to have multiple, possibly exclusive, hardware options available for their mobile network to accompany their existing list of VoIP and network hardware recommendations. The company asserts that the ease of adoption that the new mobile platform represents is intended to mirror the Universal Device Compatibility of their existing Dash VoIP Plans, but that it has other key advantages, as well.

“As we’ve been able to help companies expand their operations outside of the confines of the traditional office, we’ve found that there exist other ways they want to be able to control their overall unified communications footprint,” added Baker.

Operationally, the advantages of choosing a mobile strategy that operates over a company’s existing VoIP system far outweigh the already compelling benefits of a mobile-first communications strategy that requires personal mobile phones alone. Advanced call forwarding and outbound caller ID masking empower Dash users to emulate a business line without broadcasting their personal telephone number. Mobile phones on this beta program will address that concern and add entirely new elements of security to a business’ communications network.

“Appropriately, companies are addressing their data security needs and assessing risks more thoroughly than ever before,” continued Baker, “By using the same military-grade encryption for our mobile phones that we employ to secure our existing VoIP plans, we’re eliminating an employee’s personal network from the equation. This represents the closure one of the most commonly neglected loopholes in a company’s security protocol.”

Network, data, and overall digital security are more important today than ever before, and the mobile phones beta program is likely to prove invaluable to users who hold corporate defense in the highest regard. While this will likely be reason enough for many businesses to flock to apply for the beta testing program, it also represents just one aspect of what the company promises will be a host of advantages. Especially considering that this mobile feature will open the door to VoIP-enabled texting and it also introduces VirtualPBX as a data broker as well, because the company will be the sole provider of data options over Dash Mobile. Another notable advantage of this platform is the total control and simplicity that comes with having all phones, mobile and desktop alike, under the same account with the same bill. Considering VirtualPBX’s lengthy history of consistently producing products and services that have taken the hosted telecom industry by storm, it seems they are well down the path of delivering another noteworthy result.

For more information on VirtualPBX and to apply to participate in the public beta testing period for their new mobile platform, please visit the VirtualPBX Mobile Beta Sign Up Page. Or, for more on what the company is developing, visit the VirtualPBX Product Roadmap.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX Announces New Call Queues for Dash Business VoIP

With over 15 years of providing TrueACD Queues to users of the VirtualPBX Office Platform, new streamlined ACD Queues are now available for the sleek and award-winning Dash VoIP business phone system.

VirtualPBX Announces New Call Queues for Dash Business VoIPSan Jose, California, November 29, 2017 — VirtualPBX today announced the launching of entirely new ACD Queues as part of the ever-growing line up of features for the powerful Dash business VoIP phone system. This comes as a welcome addition to businesses of a certain size or that have call center operations that prove to be too cumbersome for the otherwise effective Ring Groups Feature on the award-winning VoIP platform. New call queues and their functionality open Dash to a wider group of businesses than ever before as they still operate on the same Dash platform that has been saving thousands of companies upwards of 40-80% on their phone bills.

“Offering ACD Queues on Dash is huge because it was one of the very few features that Dash didn’t have,” said Lon Baker, VirtualPBX’s COO, “We’ve never lost focus on preserving cost competitiveness in our industry and now departmental queues create a feature parity for Dash unlike any feature before it.”

ACD Queues on Dash are totally new, but work much like they do on previous VirtualPBX platforms with the exception of a few key improvements. First, the interface for the queue management itself is totally unrecognizable from its predecessors in that it dovetails perfectly with the sleek and intuitive Dash interface. This also means that the call queue management can be performed from anywhere with a data or internet connection, thus freeing the team from the physical location constraints of most traditional queues. Additionally, the new interface allows for a queue monitoring view that is a simple interface with all of the critical information immediately available to admins.

“We’re able to do so much more with ACD Queues today than we ever have been,” added Baker, “Simply bringing this technology to the Dash interface has opened the doors for entire worlds of intuitive functionality that was previously not possible.”

ACD Queues are available immediately on all Dash Basic, Pro, and Unlimited plans and pricing for this premium feature can be found in the ACD Queues on Dash Plans description.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX Announces Zapier Webhook Compatibility As Part of Massive Integrations Initiative for Dash Business VoIP System

Following the success of integrating the Dash phone system with Salesforce CRM, VirtualPBX has opened a variety of new compatibilities to the public to further enmesh the popular VoIP platform with existing internal systems.

San Jose, California, November 15, 2017 — VirtualPBX’s history of innovation is on open display with it’s recently launched Salesforce CRM and VirtualPBX Softphone integrations. The popularity of intertwining the award-winning hosted business telephone services that VirtualPBX provides has led to today’s announcement of a huge increase in similar functionality. Starting now, Webhooks are available to integrate Dash Phone Plans with internal systems and are a popular way to send real-time data to a URL where it can be filtered and uniquely leveraged for an infinite number of custom uses. In addition, VirtualPBX has made it easier for non-coders to wire up their data using the popular tool Zapier – simply add Dash Webhooks as a “trigger” and choose from over 750 applications to create an “action.”

“Working with API’s as part of our Custom Voice Solutions Services, we’ve found that further integrations with our Dash platform are invaluable for some of our customers,” said Lon Baker, VirtualPBX’s COO, “This led us to move quickly to make even more integrations available to all of our customers, regardless of whether they are using a bespoke telephone system or the primary Dash platform.”

To increase the access of the Webhook compatibility to the entire VirtualPBX customer base, Baker noted that the first Webhook integration is included for free with every Dash account. Additional Webhooks from there will only be $9.99/month, as well, so this way all customers can take advantage of a more sophisticated, integrated telecommunications network than was ever previously available to them.

“Everything we do to make web-based telecommunications more accessible to companies for a fraction of what they’d pay to for a legacy phone system evens the playing field between small and larger companies,” added Baker, “We feel that making Webhooks available for so many companies further democratizes the tools that previously were only available to more well-funded companies. That’s a positive disruption we’re proud to be a part of.”

Webhooks are available immediately on all Dash Basic, Pro, and Unlimited Plans and the initial pool of apps that they can be used to tether call data to is 750 strong and growing. For more information on Dash, Webhook integrations, and how to create Custom Voice Solutions that go even further to striking the ideal balance to a business communications ecosystem, visit the Webhooks Support Page or contact VirtualPBX today.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact

Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

VirtualPBX Unveils Call Privacy Feature with New Blacklisting Feature for SPAM Callers

By providing an expandable blacklist resource to all users on the Dash Business VoIP platform, VirtualPBX empowers companies to prevent SPAM calls from ever reaching their employees.

San Jose, California, October 3, 2017 — VirtualPBX has long been a major proponent of providing powerful communications technologies as well as ensuring the experiences that accompany those technologies are equally remarkable. That has never been as true as it is with the heralded flagship of the VirtualPBX business telecommunications product array, Dash. Dash broke the mold for the intuitive and simple elegance of its mobile application upon its debut and continues to lead the industry in design and performance well over a year later. Part of that continued leadership comes from the constant iterations and improvements it undergoes, most notably with today’s announcement of the Blacklisted Numbers feature.

“We made some waves with our design interface when we introduced Dash,” said Lon Baker, VirtualPBX’s COO, “But features like Blacklisted Numbers prove that we’re committed to keeping Dash competitive on function as much as with form.”

New Blacklisting Feature

Users will now be able to add and manage numbers that they mark as SPAM directly from their Dash portals. Once added, users of these known Blacklists are powerless to contact anyone within an organization and will be faced with a busy tone – encouraging them to move on. Furthermore, because users can add both the malicious and the merely opportunistic to this list, telemarketers and hucksters alike are equally foiled by the new feature update. Over time, the amount of time and opportunity costs saved by the inclusion of Blacklisted Numbers into the Dash platform will be incalculable.

“Dash is born from the most powerful enterprise telephone software we’ve ever offered so it makes sense to include Blacklisted Numbers as part of its powerful feature set,” added Baker.

Dash users can find the Blacklists feature already under the Settings Tab from their online portal. For additional information on Blacklisted Numbers, Dash’s other features, and VirtualPBX telecom products in general, visit VirtualPBX.com.


About VirtualPBX
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.

VirtualPBX Contact
Rachel Anderson
Vice President of Design & Marketing
888.825.0800 Ext. 339
Rachel.Anderson@VirtualPBX.com

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