VirtualPBX, an award-winning business VoIP service provider, announced a powerhouse addition to their VirtualPBX products, the new VirtualText App. In their consistent effort to always deliver innovative customer experiences, the phone system developer is offering an early release look of this unlimited business texting benefit. Chief Marketing Officer Rachel Anderson had this to say about the new VirtualText release:
“We are so excited for this early release opening of the VirtualText App to our customers. At VirtualPBX, we pride ourselves on listening closely to what our customers need to succeed. This new endeavor enhances our communications and will open up more opportunities for us to explore as a company.”
What’s the New VirtualText?
The VirtualText App will allow users to share business numbers across groups to enhance communication with customers, associates, and more. Anyone can send and receive text messages from main business phone numbers, and it enables users to text from unique local or toll-free phone numbers. It will go beyond basic text capabilities and elevate business functionality. The VirtualText App can manage multiple messages across various devices—keeping all business conversations in one place. Here are some of the perks of VirtualText.
Appointment Reminders
The missed appointment is detrimental to any industry when customers are no-shows. VirtualText App allows users to send automatic appointment reminders and confirmations to customers. It will alleviate the issues of missed appointments and help schedule out bulk reminders through the ease of one portal.
Curbside Pickup Convenience
Another benefit to VirtualText is the real-time notifications sent over text messaging that will prioritize businesses’ time management. The product will also provide canned responses that immediately activate through keyword push notifications. Users can utilize this benefit by tracking the progress of curbside orders and knowing when customers arrive to pick up purchases.
Delivery Prompts
Online shipping and deliveries will be even easier to manage for businesses. The VirtualText App will let enterprises give customers access to the package shipping journey when it leaves distribution. This text messaging application will sync with various mobile apps, allowing delivery drivers to notify customers when a package is at the front door.
The VirtualText App delivers SMS and MMS messaging with support for multi-user management of conversations for all business contacts. Learn more about early access to VirtualText.
About VirtualPBX
VirtualPBX develops a powerful, affordable VoIP Phone System for businesses. Enjoy professional features like Auto Attendant, Ring Groups, Zapier Integration, and full-featured WebPhone with every plan. Upgrade to Video Calling, Call Recording, AWS External Storage, and more. VirtualPBX supports office phones and personal devices in all its phone plan features. Award-winning SIP Trunking and networking services are also available from this San Jose-based business with more than 20 years of market experience.
VirtualPBX Contact:
Rachel Anderson, Chief Marketing Officer
888.825.0800 Ext. 339
Rachel.Anderson [at] VirtualPBX.com
