PRODUCT FEATURE

Custom Greetings

Business Phone Contact Center

Professional, personalized, and on-brand

Custom greetings are like businesses—they come in all shapes and sizes. VirtualPBX doesn’t force a one-size-fits-all solution because, frankly, one doesn’t exist. Your greeting might change with the seasons, a promotion, or the nature of your business.

Franchise operators may have stricter branding standards, while small businesses may want more flexibility. Either way, VirtualPBX makes it simple to manage greetings that fit your style, adhere to your standards, and reflect your brand every time a caller reaches you.

With the custom greetings manager, updating or switching messages is easy, so your phone system always communicates exactly what you want.

Personalize Your Phone Greeting Message

Any admin on your system can toggle through all of the uploaded recorded phone greeting message on your phone system and designate specific custom greetings for every portion of your phone system as well as using Auto Attendant to then direct your call elsewhere. If you need to have a specific set of regulatory statements for a billing or compliance department but want a more promotional tone for your sales team or even want to relay your future business and holidays hours, you can upload any .WAV or .MP3 file that covers your needs.

Additionally, you can record these custom greetings directly onto your phone just like you would for an extension’s voicemail. And don’t worry, we’ve all had to record our voicemail messages about a thousand times before we’ve got them right, so you’re in good company. 

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