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We Won the 2021 Product of the Year – Our Eighth Year Straight!

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We Won the 2021 Product of the Year – Our Eighth Year Straight!

We’re thrilled to announce that we have been awarded the 2021 Product of the Year Award from TMC and Internet Telephony Magazine.

This year’s award win is special because it’s our eighth consecutive win. Since 2014, we have developed a phone system that has continued to innovate in the market and serve our customers well.

Internet Telephony 2021 Product of the Year Logo

“What we have achieved, how far we have advanced through this decade, it’s amazing to see how our phone system has grown,” said Lon Baker, COO of VirtualPBX.

“The Product of the Year awards expect continued innovation and market-changing aspects of your product. With our Business Phone Plans, we have reached that goal in many ways. This past year of effort has brought us the power of Business SMS, the connective ability of Video Conferencing, and so many other new features that not only lead the pack but also have changed the face of what we offer as a telecom.”

Industry Reaction

TMC CEO Rich Tehrani had his own meaningful words about what it takes to win this award and demonstrate leadership in the global communications industry.

He said that 2021 Product of the Year Award winners “have demonstrated innovation and excellence” in their markets and that they are “prominent players who consistently demonstrate the advancement of technologies.” In short, they are innovators, and they have stepped to the forefront because of how they continue to address market needs from one year to the next.

“Each recipient is a verifiable leader in the marketplace,” Tehrani finished.

Internet Telephony Magazine has granted this award for more than 20 years and has established the honor as one of the most prestigious in the industry.

Award-Winning Features

Through the struggle of 2020 and within the pressure of a world gripped by pandemic, we pushed forward with a range of new features geared toward one huge change in the market: remote work.

Many businesses are moving to remote work to keep their employees safe. We have responded in kind with Business SMS to give businesses of all sizes the option to use our VirtualPBX Softphone on mobile and desktop so they can send unlimited messages to colleagues and customers. Texting here works similarly to how consumers expect on their phones, so there are no hoops to jump through to get started.

VirtualPBX Desktop Softphone Video Conference

Video Conferencing, likewise, has helped our customers with their remote work situations. It works as a direct replacement to Zoom or Google Meet and can accept as many as 200 participants in a single high-definition video call. Businesses can hold internal meetings and share video chats with customers. Screensharing is now possible through the VirtualPBX Desktop Softphone.

These options have arrived alongside many other features released in the past year, including Multiple Auto Attendants, Advanced Call Reports, ACD Queues Pro, AWS Intergration across call recordings, voicemail, and faxing, and expansion of the VirtualPBX API to include SMS and expanded data access.

Looking to the Future

Innovation and response to the market doesn’t stop for us. We launched our new Flex Plan recently to better cater to remote workers.

Now we’re revamping our collection of plans once more. The biggest changes here come with movements in available features, a significant lowering of prices for our Unlimited Minutes Plans, and a huge increase in available storage for call recordings.

  • Our Essentials Plan now includes Business SMS and Video Conferencing
  • Prices have been lowered to $19.99/user, $24.99/user, and $36.99/user for Essentials, Advanced, and Enterprise Plans for 2-99 users on annual rates
  • Storage has been increased to 250GB for Advanced, 500GB for Enterprise, and 10GB for the VirtualPBX 1000 Plan – as much as a 250-fold increase from previous storage allotments

We’re always looking for what customers need the most and adjusting our plans to fit.

What we believe TMC and Internet Telephony judges see in our product is the same hope we see in ourselves. We hope our Business Phone Plans provide an excellent value and extensible feature set to businesses of all sizes. In this pandemic, we have recognized the need for businesses small and large to take their operations remote, so we responded with new features that made the most sense to our changing day-to-day.

The challenge now is to continue to look forward. You can always see what we offer now in a Free Demo and take a peek at our plans in our Product Roadmap.

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