When You Need Us, We're Here. Always.

VirtualPBX systems have been designed to provide the best reliability in the industry, with fault-tolerant components and near-zero downtime, but there is another industry differentiator we’re extremely proud to offer and that’s free customer support. Our customer support staff are eager to help and can be reached by online chat, email, or phone. The best part? We have staff available 24/7/365, so no matter what your business hours may be, we’re here to help. For the tinkerers and self service gurus, we also provide training videos, tutorials, FAQs, and other documentation.

Please send all physical mail to P.O. Box 8351, San Jose, CA 95155.

Contact Support: (888) 825-0800

Customer support and customized, human onboarding you control from day one.

From Day One, We Work With You

Support starts at the very beginning, in the way that works best for you. We’ve built our onboarding to meet you there, with real people ready to make sure your phone system works exactly how you need it to right out of the gate.

With VirtualPBX you can conduct setup and onboarding yourself, we can work with you, or we can do it for you. The choice is always yours.

Build It Yourself

With VirtualPBX you can conduct setup and onboarding yourself, we can work with you, or we can do it for you. The choice is always yours.

Build It Together

Build It For You

Help Shouldn't Have A Script

At VirtualPBX, support isn’t just for solving problems—it’s for unlocking possibilities. Whether you’re stuck or scaling, our team listens first, then works with you to tailor customized solutions. In this industry, it’s an unmatched experience built on human expertise, understanding, and partnership.

Help Shouldn't Have A Script

At VirtualPBX, support isn’t just for solving problems—it’s for unlocking possibilities. Whether you’re stuck or scaling, our team listens first, then works with you to tailor customized solutions. In this industry, it’s an unmatched experience built on human expertise, understanding, and partnership.

The Conversations Don't End Here

Smart Message Queuing

Message Queueing

How much money did you waste last month on text messages that never even reached your customers? Every business using A2P 10DLC messaging knows the frustration. You schedule a campaign,

Read more >

Let's Build A Setup That Makes Sense For Your Business

Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.

Test Us

Ask us anything.

We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

Your Solution Starts Here

Plans & pricing

Prefer to explore on your own? Buy now.

Talk to Us Now

No robots. No waiting. Real people ready to help.

Get Demo

Let us show you around and discuss your needs.