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How It Works

Receiving Calls

4 simple steps

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Callers dial your company’s phone Number
You can keep your existing number or get a new one from
Virtual PBX Local, toll-free, and international numbers are
all available You can have multiple numbers, and use a different
greeting on each on

Callers are greeted by a custom auto-attendant
The greeting usually includes menu options for dialing departments and/or individuals You
can also have one of your employees answer as a live operatorGreetings and system
operation can be scheduled to match your business hours

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Virtual PBX manages call routing through your company
Callers select the person or department they want to reach Virtual PBX routes the call to the selected person or group Sophisticated queuing options reduce hold times and improve efficiency

 

 

 

 

Employees can work anywhere
Calls can go to any kind of phone, in any location in the world
Use a VoIP phone to stop paying for expensive land lines and get more features Voice and fax messages are available online or as email attachments to your inbox

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Making Calls

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Using a Virtual PBX VoIP phone

Just pick up the VoIP phone and dial
No long-distance charges
Direct dial extension-to-extension