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Priority Support

Your Shortcut to VirtualPBX Expert Assistance

Your business is unlike any other and your customers always come first. For that reason and countless others, we are proud to offer you Priority Support so that your business phone system can be the last of your worries.

Priority Support is included with our Ultra and Contact Center Plans.

Your personal account manager will always circle back on any issues you’ve had to ensure your communications are running smoothly. Our senior staff members constantly supervise the Priority Support queue, ready to act at a moment’s notice.

Priority Support

Priority Support Benefits

With Priority Support, we guarantee immediate assistance from senior staff on any issue you may encounter or question you may have. Because we realize a small wrinkle in your system may affect thousands, even millions of customers, we are dedicated to providing the following:

  • Dedicated, Direct Access to Priority Support Through PhoneEmail, and Web Chat
  • A Dedicated Account Manager From Our Senior Staff
  • Immediate Access to our Engineering Team
Ceras Health

Get Priority Support Automatically on Ultra and Contact Center Plans

Priority Support is enabled automatically for all Ultra and Contact Center Plan Signups, but if you’re looking to add this on another plan, schedule time with our Sales Team. 

All Ultra and Contact Center Plans also include 30-Day Rollout Support so you can rest easy while we handle configuration.

Let us show you the transformative impact VirtualPBX can have on your contact center efficiency and customer satisfaction with a free demo! We’ll cover Live Dashboards, custom queue options, Call Tagging, and more, followed by a quote for your business.