We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
We want you to have the smoothest rollout of your VirtualPBX business phone service possible. 30-Day Rollout Support provides you with 30 days of direct customer support from our Customer Service and Engineering Teams, including:
We’ve worked with customers switching from our competitors for decades. The most common concern when they’re looking to make the switch? The need for a smooth transition that minimizes or eliminates downtime in communications.
In addition to your system configuration, we provide a priority channel so you can get in touch with our experts at any time. VirtualPBX Rollout Support can be reached at any time through email (rollout@virtualpbx.com) and phone (888-975-5535) during your 30 days.
After its conclusion, you will still have access to our 24/7 Support services through email, phone, and web chat. This will continue for the life of your account.
30-Day Rollout Support is meant to make your transition easy – so, we’ve made it easy to activate, too.
All Ultra and Contact Center Plans include 30-Day Rollout Support and we’ll also activate it automatically when you sign up with 10 or more users Pro Plans. Simply sign up and our team will follow-up to schedule your first session in which we’ll plot out the specifics of your configuration.
Let us show you the transformative impact VirtualPBX can have on your contact center efficiency and customer satisfaction with a free demo! We’ll cover Live Dashboards, custom queue options, Call Tagging, and more, followed by a quote for your business.
Founded in a San Francisco, California basement in 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.
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