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30-Day Rollout Support

We want you to have the smoothest rollout of your VirtualPBX business phone service possible. 30-Day Rollout Support provides you with 30 days of direct customer support from our Customer Service and Engineering Teams, including:

  • System Configuration: we guide your initial setup of Auto Attendant, Ring Groups, Call Recording, Users, Phone Numbers, and other account features
  • Personalized Training: we’ll make sure you’re comfortable with your new system and that your users are set to go as well
  • Comprehensive Technical Support: make sure your entire system functions as you expect with access to our engineering teams who are able to take on even the most challenging integrations and custom configurations
VirtualPBX Customer Testimonials: Leading Support

Priority Support Ensures Success From the Start

We’ve worked with customers switching from our competitors for decades. The most common concern when they’re looking to make the switch? The need for a smooth transition that minimizes or eliminates downtime in communications. 

In addition to your system configuration, we provide a priority channel so you can get in touch with our experts at any time. VirtualPBX Rollout Support can be reached at any time through email ([email protected]) and phone (888-975-5535) during your 30 days.

After its conclusion, you will still have access to our 24/7 Support services through email, phone, and web chat. This will continue for the life of your account.

Get Rollout Support Automatically on our Premier Plan or on Flex and Pro Plans with 10+ Users

30-Day Rollout Support is meant to make your transition easy – so, we’ve made it easy to activate, too.

All Premier Plans include 30-Day Rollout Support and we’ll also activate it automatically when you sign up with 10 or more users on Flex or Pro Plans. Simply sign up and our team will follow-up to schedule your first session in which we’ll plot out the specifics of your configuration.

Looking to speak with sales about your custom needs before signing up? Schedule time for a demo first.