Dialed Number Identification Service (DNIS) is a powerful tool that enables you to optimize the way your business operates with your telephone customers while capturing useful data that measures the success of your endeavors. You track the progress of your business in a myriad of ways.
DNIS extends your efforts to your business phone system by categorizing the calls you receive so that you can uniquely answer and track every avenue of inbound calls to your VirtualPBX system.
There are endless options when configuring these numbers:
Tracking phone calls is an essential aspect of any promotional campaign. It allows businesses to monitor the effectiveness of their marketing efforts and adjust their strategies accordingly. By tracking phone calls, businesses can identify which advertising channels are generating the most leads and which ones are not performing as well. This information can help businesses optimize their advertising budgets and focus their resources on the channels that are most effective. Additionally, tracking phone calls can provide valuable insights into customer behavior and preferences, allowing businesses to tailor their messaging and offers to better meet the needs of their target audience.
DNIS numbers can be added to your VoIP system at any time and can include local, toll-free, and/or international numbers. The best part? Your employees see the number called by each customer and can address their needs from the get-go, saving time and providing a better experience. With your newfound promptness and accuracy; your customers may even think you’re psychic.
We’re here to help! Chat with one of our VoIP Specialists and we’ll help you assess how DNIS numbers can benefit your business as well as set you up with a free demo.