DNIS for Powerful Impressions

The Complete Let Them Think You're Psychic Business Phone Solution

You track the progress of your business in a myriad of ways. You know when your website is having a good day and when your team is creating strong business opportunities. But are you sure that you’re doing everything you can? Dialed Number Identification Service (DNIS) is a powerful tool that enables you to optimize the way your business operates with your telephone customers while capturing useful data that measures the success of your endeavors.

DNIS extends your efforts to your business phone system by categorizing the calls you receive so that you can uniquely answer and track every avenue of inbound calls to your VirtualPBX system. There are endless options when configuring DNIS numbers:

  • Set up toll-free numbers unique to individual products
  • Offer multilingual customers a dedicated line
  • Create VIP numbers for large clients who deserve a fast track to their destination
  • Monitor with greater accuracy the frequency and volume of calls a particular concern receives

How It Works

DNIS numbers can be added to your VoIP system at any time and can include local, toll-free, and/or international numbers. The best part? Your employees see the number called by each customer and can address their needs from the get-go, saving time and providing a better experience. With your newfound promptness and accuracy; your customers may even think you’re psychic.

DNIS Diagram

Get Started!

We’re here to help! Give one of our experts a call at 888.825.0800 ext. 2 and we’ll help you assess how DNIS numbers can benefit your business. Curious what local DNIS numbers are available in your area? We can help you find out!


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