Fully Customizable Call Answering Features
VirtualPBX offers a fully automated call answering solution for your rapidly scaling business. We give businesses of all sizes enterprise-grade PBX phone system features at a small business price. We also back all of our award-winning plans with free customer service and an easy to use web interface so making changes to your business phone system no longer requires expensive engineering resources and hardware updates. With features like Call Transfer and ACD Queues, your call center will be working like a well-oiled machine in a matter of minutes.
Departmental groups that ring all of the members of a given team or group concurrently.
Change greetings heard by callers when the auto-attendant answers calls to meet your needs.
Choose from four different routing options, add call wrap-up time, and monitor calls live.
Direct Inward Dial
Route calls directly to an extension without going through the auto-attendant or playing a greeting.
A Call Center With Customizable Support
With the award-winning Dash platform we can handle your call center needs with everything from complex routing structures, reporting, and endless scalability. Just a few features you can enjoy with a call center from VirtualPBX include:
- Expanded Customer Support
- Accelerated Growth
- After Hours Answering
Need to Staff Your Call Center?
We Provide That, Too!
With features to fit any business – from small businesses all the way up to enterprise – and prices that are unbeatable, VirtualPBX is ready to help you take your business communications to new heights.
We don’t just provide the tools to help your call center succeed, we provide the staffing too! Hiring a white label call center service will not only save you money, but will also allow you to scale your business quickly and easily without the headache of hiring and vetting a quality call center team. Our call center service can help provide manpower for sales, customer service, or even a personal receptionist to route calls efficiently.
To get a quote on how VirtualPBX can scale your call center, fill out the form below.