Features

Infographic – Spring Cleaning Your Communications

Even though some of the erratic weather patterns we have would suggest otherwise, it is actually springtime. That means a lot of things, but most notably that it’s time to think about some of that eponymous cleaning frenzy that we all know so well. If you’re anything like the millions of businesses still struggling to justify the headaches and expenses of a traditional, on-site PBX phone system, you have a few extra things to tidy up. Take a look at these spring cleaning tips for your business communications and learn what a clean, streamlined business phone system like Dash can do for you.Spring Cleaning Business Communications

Zombie April Fools’ Day

Surprise!

Okay first things first- there has not, I repeat, NOT, been any reports about the recently deceased becoming reanimated nor do we know anything about roaming hordes of soulless monsters hell-bent on feasting upon the brains of the living. Again, as far as we know, you should not hunker down in a safe, remote location and begin to rebuild civilization. Well, not unless that’s your thing in which case who am I to judge, but just don’t do that because you think we’re in the Zombie Apocalypse.

Not all Fun and Games

We hope with every fiber that you never have to worry about crafting a makeshift hatchet out of your mobile phone. But we are, however, interested in sharing news about the VirtualPBX Softphone App and are not opposed to cooking up creative and fun ways to do that. So no matter which one of these avenues you came down to this particular blog post today, we hope you leaned something new, started to consider the advantages of a hosted communication service, and most importantly, had a little fun in the process. If you missed the other stories we had for today, here they are below-

Softphone App
VirtualPBX Softphone App For Business Communications
Network Health Check
Network Health Check For Business Health
PBX Parachute Disaster Recovery
PBX Parachute Emergency Business Failover
PBX Parachute Emergency Hotline
PBX Parachute Emergency Hotline
Follow Me Calling
Follow Me Calling

How Did it All Begin?

Much like the opening sequence of any one of a cavalcade of cadaver-packed cinema, this idea was born in deepest recesses of a spooky and remote laboratory. More accurately, it was a staff meeting of the VirtualPBX Marketing Department. When we were considering the many different disaster scenarios a company could face that would be more easily navigated with the aid of PBX Parachute, we naturally found Zombie Apocalypse nudge its way onto our list. This happens because, of course, there are never any wrong answers during a brain storm, but I digress. After the third or fourth mention of the topic, however, it became clear that we needed to find a way to make this work and, seeing as how Halloween was just far too long to wait, an April Fools’ Day idea was born.

Thanks for being good sports about this and if you have any further questions about hosted communications features, disaster recovery and business continuity strategies, or if you just want to talk about zombies, we’re always standing by to hear from you!

Infographic – VoIP Phones and Devices

In a recent case study, MDGI President Scott Mullins commented, “the tech you’re using shouldn’t be a comment on a call.” Continuing, “with others the tech gets in the way and there are a lot of excuses, with VirtualPBX it just works.”

While we certainly enjoy the compliment, one of the reasons VirtualPBX works as easily as it does is the fact that with VirtualPBX, customers don’t need to restructure their day around their phone system. Their phone system keeps up with them at the office, the home office, on the road, and virtually anywhere they have internet access by employing VoIP phones and devices that go beyond a traditional desk phone.

VoIP Phones and Devices

VoIP Phone Features

VoIP Phone FeaturesWith advanced communications platforms comes hardware that is built to handle an advanced system. The original VoIP phones were already leaps in technology over their copper-wire-bound brethren, but the power of the current field of unified communications demands even more from the handsets that connect to it. With all of the advanced features of VoIP plans like the all-new Dash and with incredible VoIP Phones becoming more readily available than ever before, it’s good to get familiar with some of the more useful options out there. After doing so, it becomes clear that the VoIP phone features that are available today are far away from what was originally expected from a desk phone.

VoIP Phone Features

A quick glance of the list will probably reveal some of the expected VoIP phone features, but upon further review it’s clear that these phones hold more than meets the eye.

  • Power Over Ethernet – More commonly referred to as PoE, this enables VoIP telephones to receive electrical power over the same cable that the actual call data will travel over. Not only does it cut down on wiring bird’s nests at a workstation, but it also allows for more robust electrical circuitry in the phone itself.
  • HD Display Screens – It’s no surprise that the most advanced phones on the market will also come with the best trim package options, too. That is certainly the case with the prevalence of high definition, even full color and touchscreen, LCD displays that come with many new phones. More than just a new bell or whistle, though, the amount of communications data these phones can manage calls for a more easily navigated heads up display.
  • Analog Phone Adapters – Some VoIP phones aren’t even VoIP phones at all. With certain up-cycling devices, you can use existing analogue telephones on a VoIP network without losing too much of the voice quality that comes from a hosted option.
  • HD Voice – And speaking of voice quality, hosted communications are crystal clear and fully digital, high definition sound requires a telephone capable of handling such high quality audio. VoIP networks provide the highest sound quality and the final step in delivering that to business callers is finding VoIP phones that are made for this fast, crystal clear audio.

With so much functionality packed into modern, feature-rich VoIP Phones, it doesn’t leave much to the imagination for where the next generation of hardware will go next. Fortunately for the business community, VirtualPBX is hosting a webinar with Yealink, a company that has been working on just that.

Join us on Wednesday, April 6, at 11:00 AM Pacific for a first look at the Yealink T4 series VoIP phones as they operate on the all-new Dash for Business hosted telephone platform. We will be fielding questions live from Twitter throughout the webinar so sign up now and reserve your spot!

The Party Line – Three Way Calling

Three Way Calling Business Party LineThe party line I’m referring to here, though immediately dangerously close to sounding like the beginning of a political demarcation, is actually the shared telephone line of a bygone era. First used shortly following the advent of wired telephone communications, party lines were actually how the first commercial switchboards operated in the 1800’s. The ability to connect many users with only a single wire line then made party lines, which are actually single local loop telephone circles to connect many users, became the choice for communities in rural or lower-income areas. The party line offered such cost and logistical savings that they were often times the only way civilians in the Allied Nations could rely on telephone service during wartime shortages in the 20th century. Nothing about this really sounds like a party you’d want to attend, though, does it?

Connecting People

In later years, these local circuits were used less for basic connections in underserved groups and more for the actual party aspect that we associate them with today. By maintaining a closed loop of typically younger, fun-seeking adults, organizations could provide access to a social gathering without leaving the home. In the pre-internet age, the party line was very much an early form of social media. The lasting impact was more in the context of the name “party line” itself, however, in that it conveys a sense of immediately connecting additional callers over the phone.

Old Meets New

The evolution of the party line in social context has migrated away from an immediate connection into a bulletin board system typically for dating or music and entertainment services. The need for immediate connections with several people still exist, though, and while most of the social benefits of the party line have migrated away into modern social media options, true three way calling is still absolutely essential for business. Like anything that is pivotal for the wheels of commerce to keep on spinning, Three Way Calling and Teleconferencing has experienced quite a technological revolution.

Virtual Connection, Tangible Command

With breakthroughs in telecommunication coming more quickly today than ever before, advanced business phone systems like Dash have been able to revolutionize the way hosted telephone calls are handled, transferred, and connected. Specifically, three way calling has historically been something that few VoIP providers would provide because it exposed users to fraudsters who targeted backdoors into hosted systems. Dash, however, utilizes military-grade security and encryption that enables Dash users to rely on traditional teleconferencing services, along with the previously unavailable three way calling features that are native to most advanced VoIP telephones.

This is just a drop in the bucket of features that Dash brings to the table. With the pedigree of an enterprise-grade phone system but the versatility of a personal communications app, Dash’s wide range of customizable features and functions lets any businessperson bring the party back to business calls.

Learn more about Dash by reviewing the wide array of options that come with each Dash Plan or learn more about VirtualPBX by checking out our reviews on Yelp. In the meanwhile, you can consider yourself as having an open invitation to any of our parties going forward.

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