Call queues, dashboards, and agent context. It’s the nuts and bolts that make customer service click.
Contact Center as a Service (CCaaS) is a cloud-based solution that enables businesses to manage their customer interactions through a single, integrated platform. Unlike traditional contact center systems that require
In the ever-evolving landscape of office communication, staying ahead means embracing innovation that seamlessly integrates with your existing infrastructure. We understands this need intimately. That’s why we’re thrilled to introduce the
Deliver The Industries Best Customer Service With Seamless Integration And Reports VirtualPBX Contact Center is thrilled to introduce our newest CRM integration: Zendesk. At VirtualPBX, we’re dedicated to enhancing your
Last week we announced the newest product to our lineup The VirtualPBX Contact Center. But what is a contact center? A contact center is a vital component of any organization’s
In today’s lightning-fast business ecosystem, where time is the ultimate currency, delivering exceptional customer service isn’t just a goal—it’s a requirement. No matter if your team operates from a traditional
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
