True Toll-Free 800 Numbers Boost Performance

Using toll-free numbers for your business is a great way to elevate your company’s image, establish a national presence, and ultimately boost overall performance. Clients can call from anywhere in the country with no charge, and your number can be listed in a nationwide directory of toll-free businesses.

Since their introduction, it was immediately clear that people preferred the convenience and cost-savings of doing business with firms that employed toll-free 800 numbers. Developed in the late 1960’s as an alternative to collect calling, toll-free numbers have only become increasingly popular ever since. The original 800 numbers’ value steadily increased as they were quickly claimed as more companies realized the importance of toll-free calling for business.

In fact, the advantages of having an 800 toll-free number are quantifiable as indicated by numerous consumer studies, as well.

  • A 2011 consumer research study by 800connect found that 97% of consumers recognize 1-800 numbers as being toll-free but were far less likely to make the same association with newer toll-free exchanges like 888, 877 and 866
  • The Institute of Direct & Digital Marketing in the UK found that providing an 800 number in advertisements that previously didn’t have one listed can increase their response rate by 180%
  • That same study found that, when considering two otherwise equal advertisements, consumers were significantly more likely to engage with the one with an 800 number listed than the one without

The ubiquity of toll-free calling today is great for consumers but it has left companies without a clear source for providing the service. That is until now. VirtualPBX owns a bank of the original 800 numbers that can distinguish businesses from those that rely on the lesser-known toll-free prefixes such as 888, 877, 866, 855, and 844.

Obtaining one of the emblematic 800 numbers is as powerful of a confidence-builder for your customer base as it is easy to accomplish. You can claim one of these numbers for as long as they are available and, if you’re curious about making a custom, vanity toll-free number, here are some useful hints on how to begin.

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