How Do Virtual Phone Systems Work?

How Virtual Phone Systems Work

Voice over Internet Protocol (VoIP) technology revolutionizes the way users can make phone calls. Replacing traditional landlines lines with a high-speed internet connection is a great way to improve signal reliability and reduce costs for your business.

Digitized Conversations.
VoIP digitizes sounds to transmit calls over fiber optic cables. Once your voice is translated into transferable data, the sending computer separates this information into even smaller packets of data. The packets are then transmitted from your router to the call recipient’s computer through the internet. Within seconds, the recipient computer receives these data packages and pieces them back together. The reassembled information then instructs the recipient’s phone system how to reproduce your verbal message. All of this allows virtual phone systems to circumvent the use of dedicated copper wires utilized by costly and often outdated traditional phone systems.

Virtual Phone Perks.
This packet-based communication offers several inherent advantages over the dedicated circuit-switch system. Packaging information allows data from multiple conversations to simultaneously transfer across a single fiber optic phone line. The result is a far more efficient strategy for transferring phone calls. Furthermore, data compression allows virtual phone system users access to even more cost-effective services, like digital faxing, enhanced messaging, and sophisticated call routing.

Unique-to-VoIP Features.
Virtual phone systems can also perform the same functions as any traditional private branch exchange (PBX) system. VirtualPBX simplifies this process by hosting powerful servers that transmit calls to its users. Incoming calls are received by either a digital or real-life receptionist. Callers are then prompted for a specific extension, which connects them directly to the branch or employee of their choice. This connection transfer happens digitally and can connect callers to VoIP-capable phones in literally any location – so you no longer need to be in the office to take a business call. VirtualPBX’s Anywhere Plan provides this type of flexibility and is great for companies with workers on the go or at home.

For more traditional brick-and-mortar operations that can also benefit from the freedom of a VoIP system, VirtualPBX also has several Office Plans to choose from.

To decide which plan works best for your business, check out the VirtualPBX Plan Comparison tool or give us a call at 888.825.0800 today!

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