This morning, Mobile Breakthrough Awards announced winners across a variety of categories that showcase excellence in mobile technology and service. The team over at VirtualPBX was honored to receive recognition as the Unified Communications Solution Provider of the Year. The competition this year was especially challenging – 2021 Mobile Breakthrough Awards having received over 2,600 nominations.
What Makes VirtualPBX a 2021 Mobile Breakthrough Award Winner?
We’ve said it before and we’ll say it again – our aim is to meet customers where they are. And where are customers? On mobile devices! According to Tech Jury, in 2021, 67% of people are using their own devices at work. Of course, that fact comes with a lot of upsides – users are more familiar with their personal device than say, a hardware desk phone, they’re also better set up to work remotely, move around, and since most keep their phones nearby, they’re also more readily available on these devices than others. Of course, all that accessibility is a double-edged sword. How is the line drawn between work and personal? The same Tech Jury article states that, “87% of companies depend to some extent on their employee’s ability to access mobile business apps from their personal smartphones.” While ease of use is great, how do employers and employees draw the line?
That’s where VirtualPBX comes in. Using your personal mobile device at work should not have to mean sacrificing your privacy or your time off. Our own internal team at VirtualPBX, as well as our customers, have a preferred solution for handling this: the VirtualPBX Softphone App. The app is available for both iPhone and Android users, is free to download for VirtualPBX customers, and allows the following:
- Company Caller ID on incoming and outgoing calls
- Video Conferencing with pro controls like recording and automatically compiling meeting summaries
- SMS and internal team message groups
- Presence monitoring within your Company Directory so it is always clear who is on the clock, who is taking a lunch, and who is gone for the day
- DND (Do Not Disturb) mode when calls should be rejected and/or redirected
- And all the basics you’d expect on any phone, like Call History and Voicemail
Take Advantage This Month Only with 20% on Our Most Popular Plan
While we are honored to receive the Unified Communications Solution Provider of the Year accolade from Mobile Breakthrough Awards, we’re not letting our foot off the gas pedal any time soon. We’d love to show you what makes us a winner by helping your business where they are – in an office, in remote locations, or a mix of the two. Until the clock strikes midnight on October 31, 2021, we are offering 20% off on our most popular plan. Now is the perfect time to switch to VirtualPBX – just make sure to act fast! November is right around the corner!