Hosted, Virtual PBX

Cloud-Based Phone Systems by VirtualPBX

Hosted, cloud-based PBX systems provided by VirtualPBX is your full library of business system functions, all hosted on the internet!

Hosted PBX systems exist totally within the cloud, so they don’t require any installations or maintenance. Plus they mitigate inaccessibility issues that can leave a business disconnected during a natural disaster. At VirtualPBX, we offer the same suite of central functions that allow employees to connect with one another and to the public switched telephone system (PSTN). They also offer many more functions that are typically unavailable with on-site systems.

Without the limitations of the physical technology of an older, on-site PBX, hosted PBX systems can be customized to match a business’ needs and scale with its growth. Hosted PBX customers don’t need to buy, install, or maintain any PBX equipment. The “equipment” is technology owned by a service provider that sells access to the system to its users in the form of a hosted VoIP (Voice Over Internet Protocol) service agreement.

Hosted PBX Features

Hosted PBX systems have all the same key functions as a traditional PBX and more. Advanced features like ACD Queues Pro or Call Recording are cost prohibitive over most older telephone systems. Additional features like Integrations with Salesforce aren’t available at all. Hosted PBX systems have much lower entry costs, negligible support costs, greater flexibility, can be customized as much as you want, and dramatically improve scalability compared to traditional PBX systems.

Infinite Call Capacity

Unlike hardware PBX systems that can only handle as many calls as the number of incoming lines in the system, hosted PBX services use systems that are infinitely scalable at an affordable premise-based system and ensures no busy signals.

Fault Tolerance

Hosted PBX incorporates many overlapping components and multiple PBX systems with automatic failover. No single element can bring the system down. Even in the event of a failure of an entire system simply rolls calls over to another backup system.

Distributed Administration

With web-based management portals, users can manage the entire system remotely. User extensions, queues, voicemails, call recordings, faxes, and any other system functions can be programmed by anyone with an internet connection.

Get in the Cloud with Business Phone Service from VirtualPBX!

For a complete list of the cost-saving and performance boosting features and benefits of a hosted business telephone system from VirtualPBX, visit the plans comparison page to learn more.