SAN JOSE, CALIF. (May 25, 2010) - Virtual PBX®, the inventor and leading supplier of hosted PBX services, today announced it has expanded its Open VoIP Peering service to include support of any SIP-compliant phones.
Users of any SIP-compliant softphone or desktop phone can now tap into the benefits of the Virtual PBX Open VoIP Peering service. This service allows small businesses to take advantage of the robustness and features of traditional hosted PBX services and leverage the cost-effectiveness of VoIP technology. Today's announcement allows customers more freedom to mix and match SIP-compliant phones with Virtual PBX's hosted PBX services.
"Small business users want to take advantage of the cost-savings potential of VoIP technology, but many pure VoIP solutions don't provide the reliability and functionality needed for a professional business environment," said Paul Hammond, CEO of Virtual PBX. "Virtual PBX’s Open VoIP Peering service addresses these shortcomings, giving our customers a broad range of features and the necessary reliability – for a fraction of the cost of typical IP-PBX solutions."
Hosted IP-PBX providers that support native VoIP traffic usually have closed proprietary implementations. Customers have usually been locked into VoIP, softphone and even telephone handset offerings from the same company that provides the PBX service. Virtual PBX is giving its users more choice by supporting open standards. Rather than being limited to the features and capabilities of just a single vendor, clients can choose the offering that best fits their needs. Virtual PBX believes this will ultimately provide richer services for clients, since each player can bring unique content and features to the table. At the same time, total costs can be cut by sending more traffic through less expensive technologies. There is no extra cost from Virtual PBX for accessing softphones as opposed to other players who charge extra for proprietary digital-enabled phone extensions.
Up until this announcement, Virtual PBX's VoIP peering implementation worked only with VoIP service that used the North America Numbering Plan (NANP) to address phones. Now, customers can choose any phone that complies with established SIP standards, including products from top vendors like Truphone, Callcentric, Ekiga and Gizmo5, giving full freedom of choice in price, features and vendors.
Hosted IP-PBX services provide businesses with phone systems without the high costs of installing and maintaining PBX equipment. Typical prices range from $25 to $60 per user per month, averaging about $40 per user. Virtual PBX's VoIP Peering product, the iVPBX plan, reduces that price to just $10 per user. The IVBPX product includes all standard Virtual PBX features, such as a virtual receptionist, ACD queuing, voicemail, conferencing and follow-me forwarding.
Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://virtualpbx.com.
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