Small Business VoIP defines a class of VoIP solutions suitable for small companies. While some vendors allow this to mean minimal feature sets, reduced quality, or mediocre support, we disagree. We believe that your VoIP phone system for small business should include all of the features and capabilities offered to bigger companies.
As a result, both small and big business phone solutions are one and the same at VirtualPBX. This means even smaller businesses and solo-preneurs get access to pro-level features. We even include 24/7 support for all customers.
VirtualPBX small business VoIP solutions come with all the features and capabilities of our high-end VoIP phone system. As one of the first hosted PBX providers, we’ve been enhancing our service for over 20 years and offer the deepest feature set in the market. Our expansive history also means that we have had the opportunity to accommodate a wide range of business types. This includes franchises, government and campaign offices, remote workers, call centers, sales organizations, one-person shops, multiple location enterprises, and everything in between.
Small business VoIP needs are certainly similar to the needs of larger businesses. The ability to make and receive calls over the internet, handle voicemail, forward calls, set up auto-attendant greetings, and music on hold, for example. Beyond that, a good provider, such as VirtualPBX, will include customer support and handle advanced features. These next level features include voice and video conferencing, call recording, call center queues, live dashboards, and integrations. Furthermore, these features need to be available for employees located in the office or working from a distance. Solutions must allow the use of VoIP at home or in branch offices, cell phones, and landlines.
All of this and more is possible with VirtualPBX. Have communication needs you’d like to discuss with one of our experts? Book a consultation below!