Business VoIP System
The term “business VoIP system” can have two slightly different meanings. In one definition, it means exactly the same thing as a business VoIP service – it’s a business-class service that provides companies with the ability to make and receive calls over the internet, coupled with the call routing, features, and service management functions that make the VoIP system viable in a business environment. In the other, a VoIP system means a combination of hardware servers and application software; the system that a business VoIP service runs on. So in one definition, it is the service, in the other, it is the system elements that provide the service.
Business VoIP Systems Provide Four Main Elements
- First, VoIP systems give companies the ability to make and receive phone calls over the internet.
- Second, they route calls through the company to the right departments and individuals.
- Third, VoIP systems add telephony-oriented capabilities such as virtual voicemail, ACD Queues, and automated call answering through an auto attendant.
- Finally, well-designed VoIP systems include easy, web-based system management tools.
VirtualPBX business VoIP systems include all of these features and much more. We’ve been adding features to our hosted PBX service for over 20 years – ever since we invented the first service of its type. Get your business phone service from the leader – VirtualPBX.