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Virtual Receptionist

With the latest advancements in hosted telecommunications, offices everywhere can benefit from the inclusion of Auto Attendant.

Auto Attendant works as a “virtual receptionist” that uses an automated system whereby all of the tasks of a phone receptionist can be replicated or augmented. Modern hosted telephone systems use an auto attendant to deliver the best in repeatable, reliable, and relatable greetings and call routing options.

Auto Attendant is more than simply a replacement for the human element. An auto attendant is an essential aid in a live receptionist to scale larger inbound call traffic or route calls to the correct departments without creating the extra, unnecessary, step of being connected to a live receptionist.

Alternatively, if you are looking for help staffing a call center or are looking to hire a remote receptionist, check out our Professional Answering Service options!

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The Best Virtual Receptionist Available

Auto Attendant can help out when a live receptionist is away from the desk by playing a variety of content options that include on-hold music, seasonal promotions, department options, office hours, and more. This virtual receptionist feature is capable of directing callers with an infinitely customizable phone tree of options. These are some of the places Auto Attendant can prompt your callers to go:

Ring Groups

Departmental groups that ring all of the members of a given team or group concurrently.

Voicemail Boxes

Let callers leave a voicemail for an individual, a group, or for the company in general.

ACD Queues Pro

Choose from four different routing options, add call wrap-up time, and monitor calls live.

Business Hours

Present an alternate inbound call traffic experience outside of regular business hours.

These features are just the beginning. 24/7 support and a litany of other features are included with every VirtualPBX Business Phone Plan. Get started today and see for yourself!