With the latest advancements in hosted telecommunications, offices everywhere can benefit from the inclusion of Auto Attendant.
Auto Attendant works as a “virtual receptionist” that uses an automated system whereby all of the tasks of a phone receptionist can be replicated or augmented. Modern hosted telephone systems use an auto attendant to deliver the best in repeatable, reliable, and relatable greetings and call routing options.
Auto Attendant is more than simply a replacement for the human element. An auto attendant is an essential aid in a live receptionist to scale larger inbound call traffic or route calls to the correct departments without creating the extra, unnecessary, step of being connected to a live receptionist.
Alternatively, if you are looking for help staffing a call center or are looking to hire a remote receptionist, check out our Professional Answering Service options!
Departmental groups that ring all of the members of a given team or group concurrently.
Let callers leave a voicemail for an individual, a group, or for the company in general.
Choose from four different routing options, add call wrap-up time, and monitor calls live.
Present an alternate inbound call traffic experience outside of regular business hours.