Call Recording: Convenience and Safety for Your Business
Not that you aren’t exceptional at taking notes or anything, but you just wrapped up a support call with a very important client. Now you can’t remember which part number they wanted to reorder. Good thing the conversation was recorded with Call Recording. It is immediately available following the call!
Like the largest on-site legacy phone systems for business, Dash offers call recording. What makes us stand out? We offer the same service for a fraction of the cost.
Never Leave a Support or Customer Service Call to Chance
Improve training, quality of service, and achieve all regulatory compliance measures for industries that need telephone-recording with ease. Plus, Dash is all managed in the cloud. That means any administrator can toggle authority for an employee to have access without having to wait for an engineer to set it up.
A telephone-recording service allows users to record, store, replay, and manage conversations with, ease thanks to the robust Dash technology platform. By integrating our business telephone system with your email and hosted storage client, we can make sure that your conversations are organized exactly where you want and how you want.
Call Recording Storage Pricing
Each Dash Advanced and Enterprise plan includes free storage up-front, and we’re happy to expand that amount based on your needs. Recordings on Dash are default saved as MP3 files. This offers maximum storage efficiency. Each only measure approximately 200-250KB per minute. Using that average, it would take 4000-5000 minutes of call recordings to reach 1GB. Need more than that? No problem. Use the below table to gauge how much more storage you’ll need or contact us to learn some savvy storage tips that other customers employ.
|Dash Advanced||Dash Enterprise|
|Included Call Recording Storage||1 GB||1 GB|
|Additional Call Recording Storage||$4.99/GB/month||$4.99/GB/month|
Private Storage for Call Recordings
All customers that use VirtualPBX Call Recording get storage on VirtualPBX servers. Interested in using your own servers instead?
Check out our Current Beta Tests page to get early access to storage on Amazon S3 or Google. You can store your company data on external servers and help us perfect this feature for rollout.
Sign Up Today for Dash Call Recording
For more information on Dash plans and pricing or other Dash features, click the links below today!
This feature is included in our Advanced and Enterprise user-based plans and VirtualPBX 1000 minute-based plan. Review our complete pricing and add-on feature list on the Plan Comparison page.
Please note that call recording in Dash does NOT provide any legal disclaimer when enabled by default. Customers wishing to use this feature should update their system greetings or ringback audio to comply with their local and state regulations or laws.
Learn more in our Call Recording Support Guide.