Intercom, or Page Groups, is a system in which one phone can force other phones to pick up by speaker, and transmit audio. This audio can be transmitted either one way, or two way, depending on customer needs.
When a message needs to be broadcast to a specific paging group, the sender can simply specify the group’s identifier, rather than having to manually select each individual recipient. This can save time and ensure that messages are delivered quickly and accurately to the appropriate people.
Paging groups can be configured and managed through the VirtualPBX interface, and the specific groups and identifiers used can vary depending on the message.
In addition to facilitating targeted messaging, paging groups can also help to reduce the amount of unnecessary communication that occurs within a paging system. By segregating users into different groups based on their role or function, messages can be sent only to those who need to receive them, rather than being broadcast to the entire system. This can help to reduce noise and distractions, as well as reduce the risk of critical messages being overlooked or missed.