5 VoIP Terms you Should Know in 2019

VoIP TermsVoIP technology is constantly being developed and improved to meet the needs of modern enterprises. As we approach the new year, emerging technologies pose to disrupt and expand common hosted PBX terminology. Let’s examine 5 VoIP terms that will take on larger roles in 2019.

Read More: VoIP Terminology Guide

  1. Stir/Shaken
    Spoof Calling, also known as Neighbor-Spoofing or Caller-ID Spoofing, is one of the deceitful ways telemarketers and scam artists trick people into answering unwanted calls. Stir (Secure Telephony Identity Revisited) and Shaken (Secure Handling of Asserted information using toKENs) is a solution currently being developed to stop illegitimate callers. The Stir and Shaken method is able to verify the authenticity of the caller by placing a digital certificate on the call by a trusted authority. Can you say “Hasta la vista spam”?
  2. WebRTC
    WebRTC (Web Real-Time Communications) is the cutting edge technology behind the VirtualPBX Web Phone. The powerful and versatile technology runs off javascript, API’s, and HTML5. The future of the Web Phone is very promising because it utilizes the technology you already have – your web browser. You won’t have to buy new desk phones or download apps in order to communicate again.
  3. SIP Trunking
    Expect to see more organizations switch to SIP Trunking in 2019 to take advantage of modern hosted voice technology. Not only can businesses get more features from their physical PBX system by bridging to the cloud, but they can also lower their operational costs and scale exponentially. SIP Trunk providers are not one size fits all. Before you select a provider, consider which pricing structure works best for your business. VirtualPBX SIP Trunking Plans start at 20 channels, come with 5 burstable channels, and give you the flexibility to add or remove channels at any time.
  4. IP Phones
    Many businesses still rely on ancient desk phones. Would you use a vintage Nokia for business in 2019? They are sturdy and reliable but lack the modern features that today’s IP Phones offer. Desk phones are powerful multi-tasking tools that are equally as important as your computer. Modern IP phones commonly feature HD voice, wifi technology, Bluetooth functionality for hands-free calling, and much more! As a result, IP Phones will continue to be relevant even with the rising popularity of Softphone and Web Phone usage.
  5. APIs
    API (Application Programming Interface) will continue to play an integral role in the future development of business functionality in online tools. In particular, larger businesses come to expect open APIs from enterprise-grade business telephone service providers. If your goals are to streamline your business processes with your telephone service, look no further than Dash Business Phone Plans as your bespoke voice solution. Integrate Dash Plans with your CRM Software or include Webhooks Integrations that work with as many as 750 of the most popular business applications through Zapier.

Want to gain a better understanding of VoIP technology from our experts? To learn more about other terms like Circuit Switching and Packet Switching, visit our VoIP resource guide.

Finally, did we miss any VoIP terms or concepts that will see a rise in popularity in 2019? Let us know on Facebook and Twitter!

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