As we approach the end of 2021, I want to take a moment to thank you for your patronage, reflect on this year, and look ahead to what’s coming in 2022 for VirtualPBX.
Whether you are a new customer of ours or one that has been with us since the beginning, I can’t stress how much we appreciate you coming on this amazing adventure with us. We have had so many milestones to be proud of as a company, and sharing them with all of you is the best part.
Taking a Look Back
This year more than most, has been one of reflection. In February, we lost our founder 
and one of my dearest friends, Stephen Lange, to a battle with cancer. Steve was an amazing and truly talented man with a kind heart. He began VirtualPBX out of his father’s basement in San Francisco over twenty years ago. Even in his last weeks, he was always keen to know how we were doing and ensure that we continued the business that he started with the same passion and integrity that he showed during his time with us.
While his loss has been heavy, we are encouraged by his legacy to press forward in providing an excellent service. One of the final projects we worked on with Steve was turning down our legacy platform and migrating customers to our newer, more robust, and capable platform, which was completed at the beginning of 2021. It was a monumental and pivotal task that required all teams to work in unison and laid the foundation for our growth.
How do we define growth? We push to constantly add more features and benefits by committing to listening to you, our customers, and what you require to be successful and sustainable. At VirtualPBX, we care about what you think, and we care about your story. Here are some highlights from our year.
- Added New Integration with Microsoft Teams
- Added Send SMS Action in Zapier
- Honored With 2021 TMC Teleworking Solutions Excellence Award
- Extended Local Calling to Canada and Mexico
- Made Significant Updates to Our Referral Partner Program
Of course, this company would not be where it is without each team member here and their unwavering dedication and loyalty to the core tenets in which we share our work. Several of our employees celebrated 5+, even 10+ year work anniversaries this year, and we added new faces to our Sales, Marketing, and Support Teams.
Through the collective efforts of our team, we make the most incredible differences. I’m proud of what we have achieved together. Our individual teams’ commitment to staying on mission to provide product excellence, customer care, support, and operational efficiency was second to none.
The success of 2021 is a credit to you, our customers. It has been a privilege, and we thank you for allowing us to participate in your business. To say I am excited about what 2022 will bring is putting it mildly. We have so many exciting projects on deck, and the energy in the company is at an all-time high.
Wishing you a happy and healthy holiday and a cheerful and hopeful new year.
Paul Hammond
Chairman & CEO, VirtualPBX
