PBX System Costs

Knowing PBX system costs requires understanding how the system works and what associated charges will be incurred. In basic terms, the upfront and maintenance expense of a standard PBX will be great but typically come without much in the way of per-minute charges. A hosted PBX will have a small per minute charge but virtually no or very little initial set-up costs and no maintenance fees (typically the better choice for small businesses).

For companies that have large toll-free call volume, the comparison looks like this:

VirtualPBX cost savings

Five User PBX System Costs

VirtualPBX Pro Hosted PBX Standard PBX System
Up-Front Costs (System and Installation) None $62,250
Per Month Per Year Per Month Per Year
Hosted PBX Service Fees $85 $1,020 $0 $0
Telephone Lines $0 $0 $30 $360
Monthly Hardware Payment $0 $0 $52 $625
Monthly Maintenance $0 $0 $63 $750
200 Toll-Free Min/User/Month $0 $0 $100 $1,200
Total Costs $85 $1,020 $245 $2,935
Hosted PBX Savings $160 (65%) $1,915 (65%)

Forty User PBX System Costs

VirtualPBX Pro Hosted PBX Standard PBX System
Up-Front Costs (System and Installation) None $50,000
Per Month Per Year Per Month Per Year
Hosted PBX Service Fees $680 $8,160 $0 $0
Telephone Lines $0 $0 $150 $1,800
Monthly Hardware Payment $0 $0 $417 $5,000
Monthly Maintenance $0 $0 $500 $6,000
200 Toll-Free Min/User/Month $0 $0 $500 $6,000
Total Costs $680 $8,160 $1,567 $18,800
Hosted PBX Savings $887 (57%) $10,640 (57%)

Save on PBX System Costs

Avoiding the high costs of an on-site option is the best choice for most companies

This is especially true for those who need to save money and get the most from their utilities. To pick the best hosted option available for your company, compare our business phone plans below! All plans include in-house, human support; unlimited minutes; and are backed by thousands of happy customers.

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Flex
$18$15
user/month
Polished appearance, smart routing, and caller ID for your small business.
This plan includes:
Unlimited Local Minutes & Caller ID
First VoIP Device & Local Number / User
Auto Attendant & Text Forwarding
Zapier, Webhooks, & AWS
Most Popular
Pro
$27$23
user/month
Empower sales & service teams with CRM integrations, call recording, and texting.
Everything in Flex, plus:
Send & Receive Text Messages
MS Teams & CRM Integrations
Automatically Record Calls
Custom Call Flows & API
Custom
Get a Quote
user/month
Achieve your vision with a precision-built solution for your SMB operations.
Let us build something just for you:
Multi-Level Auto Attendants
Advanced Queues & Reporting
Bulk Toll-Free & SMS Blocks
Custom Integrations
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Required taxes & fees added at checkout. All plans include a 14-day money-back guarantee.

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