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PBX System Costs

Knowing PBX system costs requires understanding how the system works and what associated charges will be incurred. In basic terms, the upfront and maintenance expense of a standard PBX will be great but typically come without much in the way of per-minute charges. A hosted PBX will have a small per minute charge but virtually no or very little initial set-up costs and no maintenance fees (typically the better choice for small businesses).

For companies that have large toll-free call volume, the comparison looks like this:

PBX System Costs

Five User PBX System Costs

VirtualPBX Pro Hosted PBX Standard PBX System
Up-Front Costs (System and Installation) None $62,250
Per Month Per Year Per Month Per Year
Hosted PBX Service Fees $85 $1,020 $0 $0
Telephone Lines $0 $0 $30 $360
Monthly Hardware Payment $0 $0 $52 $625
Monthly Maintenance $0 $0 $63 $750
200 Toll-Free Min/User/Month $0 $0 $100 $1,200
Total Costs $85 $1,020 $245 $2,935
Hosted PBX Savings $160 (65%) $1,915 (65%)

Forty User PBX System Costs

VirtualPBX Pro Hosted PBX Standard PBX System
Up-Front Costs (System and Installation) None $50,000
Per Month Per Year Per Month Per Year
Hosted PBX Service Fees $680 $8,160 $0 $0
Telephone Lines $0 $0 $150 $1,800
Monthly Hardware Payment $0 $0 $417 $5,000
Monthly Maintenance $0 $0 $500 $6,000
200 Toll-Free Min/User/Month $0 $0 $500 $6,000
Total Costs $680 $8,160 $1,567 $18,800
Hosted PBX Savings $887 (57%) $10,640 (57%)

Save on PBX System Costs

Avoiding the high costs of an on-site option is the best choice for most companies

This is especially true for those who need to save money and get the most from their utilities. To pick the best hosted option available for your company, compare our business phone plans below! All plans include 24/7 support, unlimited minutes, and is backed by thousands of happy customers.

Starter
→ Call forwarding and essential VoIP features to help small businesses grow and succeed.
$9 /user/month
This plan includes:
Unlimited Local Minutes in the US,
Canada, & Mexico
Forward Incoming Calls
Free Local Number Per User
Route Calls with Auto Attendant
24/7 Support: Chat/Email
14-Day Money-Back Guarantee
Most popular
Pro
→ Voice and SMS versatility fueling team collaboration, ideal for growing businesses.
$17 /user/month
Everything in Starter, plus:
Personalized Live Onboarding
VoIP Device Included
Send & Receive Text Messages
Insights & Real-Time Dashboards
Call Recording Features
Zapier & Webhooks Integrations
24/7 Support: Phone/Chat/Email
Ultra
→ Insightful management tools and pro-level routing options for improved business operations.
$28 /user/month
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
MS Teams & API Integrations
Dynamic Caller ID
Inbound Text Forwarding
Toll-Free Minutes Included