PBX System Costs

Knowing what a PBX system will cost requires understanding how the system works and what associated charges will be incurred. In basic terms, the upfront and maintenance expense of a standard PBX will be great but typically come without much in the way of per-minute charges. A hosted PBX will have a small per minute charge but virtually no or very little initial set-up costs and no maintenance fees.

For companies that have large toll-free call volume, the comparison looks like this:


Five User System

Hosted PBX SystemStandard PBX System
Up-Front Costs (System and Installation)None$62,250
Per MonthPer YearPer MonthPer Year
Hosted PBX Service Fees$75$900$0$0
Telephone Lines$0$0$30$360
Monthly Hardware Payment$0$0$52$625
Monthly Maintenance$0$0$63$750
200 Toll-Free Min/User/Month$0$0$100$1,200
Total Costs$75$900$245$2,935
Hosted PBX Savings$170 (69%)$2,035 (69%)

Forty User System

Hosted PBX SystemStandard PBX System
Up-Front Costs (System and Installation)None$50,000
Per MonthPer YearPer MonthPer Year
Hosted PBX Service Fees$600$7,200$0$0
Telephone Lines$0$0$150$1,800
Monthly Hardware Payment$0$0$417$5,000
Monthly Maintenance$0$0$500$6,000
200 Toll-Free Min/User/Month$0$0$500$6,000
Total Costs$600$7,200$1,567$18,800
Hosted PBX Savings$967 (62%)$11,600 (62%)

Avoiding the high costs of an on-site option is the best choice for most companies, especially those who need to save money and get the most from their utilities. To pick the best hosted option available for your company, start by visiting the plan comparison page.

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