Small Business Phone Service

Whether you’re just launching your business, you’re re-evaluating your current services, or things are growing rapidly and you need a VoIP system that can keep up – there’s a lot to consider as you compare small business phone service providers. The four most important factors to consider are features, price, and customer service. We’ll help break these down below.

Small Business Phone Service Providers
Starter
$12*
user/month
Essential VoIP features to help small businesses grow and succeed.
This plan includes:
1,000 Local Minutes in the US,
Canada, & Mexico Monthly
First VoIP Device Per User
Free Local Number Per User
Route Calls with Auto Attendant
14-Day Money-Back Guarantee
24/7 Support: Chat/Email
Most Popular
Pro
$22*
user/month
Voice and SMS versatility for teams, ideal for growing businesses.
Everything in Starter, plus:
Unlimited Local Minutes
Send & Receive Text Messages
Analyze Performance with Insights & Real-Time Dashboards
Automatically Record Calls
Integrate with Zapier & Webhooks
24/7 Support: Phone/Chat/Email
Ultra
$36*
user/month
Insightful management tools and pro-level routing for improved operations.
Everything in Pro, plus:
White Glove Configuration
Priority Support Included
Up to 20 Auto Attendants
Integrate with Microsoft Teams
Build with API Integration
Present a Dynamic Caller ID
Included Toll-Free Minutes

* Required taxes & fees added at checkout

Pro Level Features for All Businesses

Just because your business is small doesn’t mean you shouldn’t have access to pro level features that help you improve communications with your team, customers, and partners. Beyond access, how easy are your phone system’s features to manage? The VirtualPBX dashboard is a a simple interface that allows you and any administrators you assign the ability to make changes to call routing easily. No need to file a ticket or hire an engineer just for your phone system – we put the keys in your hands.

auto attendant

Auto Attendant

Automatically answer/screen calls to route callers to the correct agent or department.

business texting

Business Texting

Send and receive text and picture messages, share numbers, send auto-replies and more.

device options

Device Options

Utilize Call Forwarding, VirtualPBX Softphone app on desktop or mobile, and desk phones. 

flexible integrations

Flexible Integrations

Integrate your CRM and other tools with webhooks, API access, and more.

call recording

Call Recording

Record calls, get storage on VirtualPBX servers, or get private storage with AWS.

advanced call reports

Advanced Call Reports

Generate real-time reports from call data to inform decision-making.

Be Sure to Check Reviews from Small Business Phone Service Providers

Since opening our doors over twenty years ago, our primary focus has always been and will continue to be our customers. Thats why we offer 24/7 support no matter which plan you choose or how large your business is. We’re proud that thousands of businesses have chosen VirtualPBX to power their VoIP phone service and we maintain an A+ BBB Rating. See their feedback for yourself below!

capterra
Stars

4.8/5 | 23 reviews

Sourceforge
Stars

4.6/5 | 11 reviews

Consumer Affairs
Stars

4.8/5 | 54 reviews

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