Whether you’re just launching your business, you’re re-evaluating your current services, or things are growing rapidly and you need a VoIP system that can keep up – there’s a lot to consider as you compare small business phone service providers. The four most important factors to consider are features, price, and customer service. We’ll help break these down below.
Just because your business is small doesn’t mean you shouldn’t have access to pro level features that help you improve communications with your team, customers, and partners. Beyond access, how easy are your phone system’s features to manage? The VirtualPBX dashboard is a a simple interface that allows you and any administrators you assign the ability to make changes to call routing easily. No need to file a ticket or hire an engineer just for your phone system – we put the keys in your hands.
Automatically answer/screen calls to route callers to the correct agent or department.
Send and receive text and picture messages, share numbers, send auto-replies, and more.
Host video calls directly from VirtualPBX on the VoIP devices you already use.
Integrate your CRM and other tools with webhooks, API access, and more.
Watch calls live as they enter the queue, see who picks up, track call duration, and more.
Generate real-time reports from call data to inform decision-making.
Since opening our doors over twenty years ago, our primary focus has always been and will continue to be our customers. Thats why we offer 24/7 support no matter which plan you choose or how large your business is. We’re proud that thousands of businesses have chosen VirtualPBX to power their VoIP phone service and we maintain an A+ BBB Rating. See their feedback for yourself below!
4.8/5 | 23 reviews
4.6/5 | 11 reviews
4.8/5 | 54 reviews