SAN JOSE, CALIF. (May 18, 2009) - Virtual PBX®, announced today that Network Products Guide, the industry’s leading publication on information technologies and solutions, has honored the company’s Open VoIP Peering solution with a 2009 Product Innovation Award. This annual award recognizes vendors from all over the world who create ground-breaking products that bring essential and incremental changes that benefit customers and set the bar higher for others who compete in the IT industry.
Virtual PBX is the first hosted PBX company to offer an Open VoIP Peering option, which is ideal for users who already have VoIP phones or want to reap the cost benefits of moving to VoIP without being limited to proprietary, single-vendor solutions. The service opens up greater opportunities for businesses that need the flexibility to mix-and-match a VoIP network with any SIP-compliant phone. This truly “blended” service gives businesses unprecedented flexibility as they can choose to use a VoIP network for cost savings or standard phone lines for better call quality. Open VoIP Peering provides the “make or break” difference needed in today’s challenging economic times. To see the complete list of award winners, visit www.networkproductsguide.com/innovations/.
“Innovation is clearly an important factor for greater success and has the most impact on staying competitive," said Rake Narang, editor-in-chief of Network Products Guide. “Innovative products such as Virtual PBX’s Open VoIP Peering bring improvements to customer care, a critical focus area for business in this current economic climate, by adding convenience and power to communications services.”
Paul Hammond, president and CEO of Virtual PBX, commented, “Product innovation is essential to our continued commitment to meeting the needs of our customers, many of which are small businesses with limited resources. We are seeing an enthusiastic response to our Open VoIP Peering service and are delighted that Network Products Guide has recognized our leadership in the hosted PBX market with a 2009 Product Innovation award.”
Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://virtualpbx.com.
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