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Virtual PBX Complete Recognized for Outstanding Innovation

Press Release
virtual pbx receives internet telephony® magazine's thirteenth-annual product of the year award
Virtual PBX Complete Recognized for Outstanding Innovation

SAN JOSE, CALIF. (March 22, 2011) - Virtual PBX, the inventor and leading supplier of hosted business phone services, announced today that TMC, a global integrated media company, has named Virtual PBX Complete a recipient of the 2010 INTERNET TELEPHONY Product of the Year Award.

Virtual PBX Complete is a turnkey hosted IP-PBX business-class phone system designed for small and mid-size businesses. It sets new standards for flexibility, features, price and ease of installation. Virtual PBX delivers everything a business needs to provide professional phone support for customers, prospects and employees – eliminating the need to request dial-tone service and other expensive options from traditional service providers.

With just an Internet connection, businesses can utilize the industry’s richest menu of phone features, accessible from the user’s choice of a traditional handset, soft client or SIP phone. The solution ships with a quality VoIP phone as the default, and pricing plans set a new bar for value, offering 40-80 percent savings per month compared to traditional business phone plans.

"Virtual PBX already offers the industry's deepest feature set in the PBX-in-the-cloud space," said Greg Brashier, COO of Virtual PBX. "With the new Virtual PBX Complete solution, the current inbound call router immediately becomes a full business phone system, ready to replace PBX hardware, land lines, and analog phones with a better featured and less expensive solution."

Virtual PBX Complete ships with a quality VoIP phone as the default. Pricing plans set a new bar for value with metered plans that start at under $10 per month. In addition, Virtual PBX Complete is built around the concept of open systems. Clients can use VoIP hard phones and soft phones registered to Virtual PBX, or employ its award-winning VoIP Peering technology to work with any SIP-compliant device.

Key features of Virtual PBX Complete include:

  • Dial-tone service
  • Polycom VoIP phones
  • Auto-attendant with professional greetings and greetings library
  • Customizable greetings and hold music for different departments
  • Complete voicemail with retrieval online, by phone or by e-mail
  • Inbound and outbound faxing with no fax machine
  • Automatic or manual call recording with optional admin and/or user control
  • Free conferencing
  • Automatic call distribution queues
  • Skills-based routing
  • Departmental load balancing
  • Multiple-role administration and security
  • Follow-me/find-me
  • Call preview and smart caller ID to know who is calling and what they want
  • Real-time voicemail monitor and interrupt
  • Local, toll-free and international numbers
  • Multi-business support
  • Customizable music on hold
  • Easy web management and real-time monitoring

"I am pleased to announce Virtual PBX as a Product of the Year Award winner. The editors of INTERNET TELEPHONY have verified that Virtual PBX Complete displays quality and innovation plus fills real needs in the marketplace," stated Rich Tehrani, CEO, TMC. "I would like to congratulate Virtual PBX for its commitment to advancing IP communication technologies."

2010 Product of the Year winners are published in the February 2011 issue of INTERNET TELEPHONY magazine (www.tmcnet.com).

INTERNET TELEPHONY has been the authority in IP communication since 1998TM.

For more information, please visit www.tmcnet.com.

about virtual pbx

Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://www.virtualpbx.com.

about internet telephony magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.tmcnet.com.

about tmc

Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world's leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more! Visit TMC Events for a complete listing and further information.

TMCnet is read by nearly two million unique visitors each month on average worldwide, according to Webtrends. Alexa.com ranks TMCnet traffic under 1,700 in the U.S. and India and under 4,000 in the Philippines, Canada and Ireland. TMCnet traffic ranks just over 4,000 in overall global traffic, according to Alexa.com.

For more information, please visit www.tmcnet.com.

Virtual PBX is a trademark of VirtualPBX.com, Inc. All other trademarks are the property of their respective owners.

Virtual PBX Contacts:

Kari Ramirez
The Hoffman Agency
(408) 975-3038
virtualpbxpr@hoffman.com

Greg Brashier
COO
VirtualPBX.com, Inc.
(888) 825-0800, ext. 333
greg.brashier@virtualpbx.com

TMC Contact:

Jan Pierret
(203) 852-6800, ext. 228
jpierret@tmcnet.com