Best VoIP For Small Businesses

VirtualPBX Contact Center solutions for inbound call centers

Essential Features

of VoIP for Small Businesses

Today’s small business VoIP solutions go far beyond simple voice calling. Modern systems include features like

How to Choose the Best VoIP for Small Businesses​

When selecting the best small business VoIP provider, consider how each platform supports your growth and daily operations.

Once you understand what to look for in a small business VoIP solution, the next step is to compare how today’s top providers measure up. The chart below highlights key features, pricing, and support options so you can quickly see which VoIP platform best fits your business needs.

Contender
Best For
Key Features
Starting Price*
Support

⭐ VirtualPBX

Small businesses

  • Smart routing
  • Caller ID
  • Call reports

From $18/month/user

U.S.-Based

RingCentral

Team collaboration

  • Team messaging
  • Video calls

From $30/month/user

24/7 Support

Grasshopper

Solopreneurs

  • Phone number
  • Call forwarding

From $18/month/user

Email Support

Google Voice

Affordibility

  • Call forwarding
  • Google Integration

From $10/month/user

Limited

Nextiva

Customer service

  • Unified inbox
  • CRM Integration

From $23/month/user

24/7 Support

VirtualPBX Is The Best VoIP for Small Businesses​

In an industry crowded with VoIP providers, VirtualPBX stands out for its loyalty to small business customers. As a privately owned company with decades of experience, VirtualPBX operates like a trusted, family-run business: prioritizing people over profit. From transparent billing and intuitive management tools to a U.S.-based support team that genuinely cares, VirtualPBX builds long-term relationships rooted in trust and reliability.

However, what truly sets VirtualPBX apart is its unwavering focus on performance and dependability. With 99.99% uptime, crystal-clear calling, and robust, customizable features, small businesses get all the power of an enterprise system without the enterprise price tag. Furthermore, add in seamless onboarding and personalized human support, and you have a communication platform designed to grow alongside your business.

Best for: Small businesses seeking a full-featured, reliable, and supported VoIP solution, especially those valuing domestic U.S. support.

small business VoIP solutions

VirtualPBX G2 Rating

Pros

  • Easy porting and setup
  • High customer satisfaction
  • Cost effective
  • Admin friendly tools
  • Crystal clear audio
  • Highly customizable
  • US-Based Support Team

Key Features

  • Smart routing
  • Caller ID
  • Call Reports
  • Mobile App
  • Auto Attendant
  • Text Messaging
  • Integrations

Best Small Business VoIP Provider Review

The experts at Best Reviews deliver an in-depth, unbiased summary of the VirtualPBX business phone solution. Therefore, you can see the results of their comprehensive, first-hand software testing.

Real VoIP for Small Businesses, Real Voices, Real Wins

Budget and Pricing Flexibility

We’re not a publicly-traded company. We’re a private business, and we’ve been around for nearly 30 years. When you call, we answer. 

One Step Away From Your Next Step Forward

With a 14-day money-back guarantee backed by 24/7 support by real people, we’re a company you can bet on. Let’s go.

Flex
$18*
user/month
Polished appearance, smart routing, and caller ID for your small business.
This plan includes:
Unlimited Local Minutes & Caller ID
First VoIP Device & Local Number / User
Auto Attendant & Text Forwarding
Zapier, Webhooks, & AWS
Most Popular
Pro
$27*
user/month
Empower sales & service teams with CRM integrations, call recording, and texting.
Everything in Flex, plus:
Send & Receive Text Messages
MS Teams & CRM Integrations
Automatically Record Calls
Custom Call Flows & API
Custom
Get a Quote
user/month
Achieve your vision with a precision-built solution for your SMB operations.
Let us build something just for you:
Multi-Level Auto Attendants
Advanced Queues & Reporting
Bulk Toll-Free & SMS Blocks
Custom Integrations
<
>

* Required taxes & fees added at checkout. All plans include a 14-day money-back guarantee.

FAQ: VoIP for Small Businesses

VoIP lowers phone costs while offering advanced features such as auto-attendants, business texting, and mobile apps that improve communication and customer experience.

Yes. Leading small business VoIP providers such as VirtualPBX offer 99.999% uptime with redundant cloud infrastructure.

Absolutely. VoIP systems allow employees to make and receive calls from any location with an internet connection.

Traditional phone lines rely on copper wiring, while VoIP uses the internet. This allows for more flexibility, scalability, and features at a lower cost.

While several providers perform well, VirtualPBX is the best overall choice for small businesses, offering affordable pricing, enterprise-grade features, and dedicated support.

You can explore VirtualPBX Small Business VoIP Solutions and schedule a free consultation to see how our system can help your business communicate smarter.

We're here to help

Answers to your questions are a click or call away. Talk with a specialist, chat with us,
or call/text (888) 825-0800.

Let's Build A Setup That Makes Sense For Your Business

Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.

Test Us

Ask us anything.

We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

Your Solution Starts Here

Plans & pricing

Prefer to explore on your own? Buy now.

Talk to Us Now

No robots. No waiting. Real people ready to help.

Get Demo

Let us show you around and discuss your needs.