Communication apps are one of the most popular methods of communication in today’s world. Unlike desk phones, communication apps don’t require you to be tethered to a desk to operate your business. All you will need is an internet connection and an internet-capable device.
Furthermore, modern communication apps can offer more than voice calls. These apps may include features such as business texting, video conferencing, and advanced voicemail features.
To help you decide which apps solve your business needs, we are sharing three types of communication apps and their functions.
VirtualPBX Communication Apps
VirtualText App
The VirtualText App is a business texting service that allows you to send and receive real-time texts with your customers. The VirtualText App allows you to schedule and manage incoming and outgoing SMS messages from the mobile app or on a desktop browser. You can also use it to send appointment reminders, confirm curbside delivery notifications, and automate frequently asked questions. If you want to deploy the convenience of texting from your main business number, the VirtualText App is the way to go.
Web Phone
The VirtualPBX Web Phone is a VoIP phone that lets you make and receive calls from your web browser. You’ll never have to download any software to use it. The Web Phone is built on WebRTC technology and is arguably the fastest way to kickstart making cloud calls. The Web Phone offers all the features you’d expect from a VoIP phone such as voicemail management, team status indicators, company directory, call history, and more!
Softphone App
The VirtualPBX Softphone App allows you to turn any computer, tablet, or cell phone into a full-featured VoIP extension. This award-winning tool brings communication versatility and collaboration to your business. It’s available in mobile and desktop versions, free to download on the Apple App store and Google Play Market. You can make and receive calls on the go, start a video call, or send a basic text message. It comes with a complete video conferencing platform, plus a wide array of call features like a company directory, call history, call transfers, and so much more.
What app is right for you?
The choice is ultimately yours. Whether you choose one app or several, our suite of communication apps comes standard on any Flex, Pro, or Premier plan. If you have any questions, one of our VoIP experts would be happy to discuss your business needs.
