The Best Customer Service in the Industry
Award-winning VoIP phone service with flexible device options and dedicated 24/7 support, no matter your business size.
We Make it Easy to Stay Connected for Remote and In-Person Teams
A Business Partner You Can Rely On
Years in Business
BBB Rating
Uptime
How It Works
Save Money and Get More Features
- Auto Attendant(s)
- Time of Day Routing
- Call Recording
- Choose Text-to-Speech, Upload File, Record Over the Phone, or Professionally Recorded Greetings
It’s Your Company's Phone System – You Should Have Full Access to It
- No need to submit a ticket and wait – from day one you can make edits to your own system that are applied in real-time
- Team leaders can monitor call queues, download performance reports, manage phone numbers, and much more
Give Your Team Members What They Need to Stay Productive
- Add Users in a Few Clicks
- Manage Features and Access by User
- Transfer and Park Calls on Any VoIP Device
- Give all the basics to your users – Call Forwarding, Voicemail to Email (including Text Transcription!), Audio Conferencing, and more.
Work Like a Team with Department Options at all Business Sizes
- Whether you're a small business needing Ring Groups, or a call center needing our most advanced team option, ACD Queues Pro; we give you options to manage your teams like a pro.
- Ring all team members, route calls evenly with logic options, or route calls based on criteria like language-skills.
Manage Company, Department, and Individual Performance
- Performance Reports
- 40+ Report Templates
- Filter and Download Data
- Schedule Reports
Display Customized Live Data Feeds of Your Phone System
- Whether your dashboard is comprised of critical business data points or live metrics to keep sales teams focused and productive, Wallboards give a customized, live glimpse into your business.
- Keep Wallboards private between managers or display dashboards on an office TV screen with our Amazon Fire Stick application.
Take VoIP To The Next Level With Integrations
Get Started with a Phone Number or Bring Your Own
Choose from and mix local, toll-free, vanity, and international phone numbers. Low rates and easy management make it easy to handle your communication strategy.
What Customers Say About Us
Been very helpful to us. As a group psychotherapy practice we needed a system where calls when to therapist who where not always physically in the office. Had an account with VirtualPBX for over 10 years. Very happy.
Elizabeth Carr, Kentlands Psychotherapy
VirtualPBX has allowed my company to easily expand into remote locations and start offering telecommuting options to my employees. Customers continue to call the same number and the departments are easily reachable.
Steven Pivnik, Binary Tree, Inc.
My company has several offices, and our employees are scattered throughout those offices. Your technology has made it possible for us to have ONLY ONE PHONE NUMBER! You have made it easy to receive our calls, faxes and messages regardless of our location! Our phone rings wherever we are and our voicemails even come via email! I know it is a cliché...but I don't know what we would do without you!
Jamie Dilo, Trew Financial