The term VoIP business phone system means a group of phones that work together in a business environment using voice over Internet Protocol. Other synonymous terms include business VoIP, business VoIP service and cloud based phone system.

A VoIP business phone system provides companies the ability to receive and make phone calls using internet connections instead of the public switched telephone network (PSTN). In addition, a VoIP business phone system usually includes other telephony capabilities that are required in business applications, such as voicemail, a virtual receptionist, dialing menus, and the like. A higher-end VoIP business phone system will provide more capabilities, like ACD queues that route calls to departments instead of simple hunt groups, call recording on demand, conferencing, and faxing without the need for a fax machine.

When selecting a VoIP business phone system, users should look for the feature set that meets their need, a reputation for quality and high availability, and excellent technical support. Virtual PBX provides the very best in each of these categories, including expert technical support based in their US company headquarters, not outsourced to the lowest bidder. If you’re looking for a VoIP business phone system, please give us a look.