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VoIP CRM Software Solutions

With VoIP CRM software solutions, you can log call activities like voicemails and missed calls on customer and lead records, and create tasks for your team to follow up on.

With our Zapier integration, you can log a call activity on the customer record to keep track of the interactions you have with them when they call or email. You can also create tasks for your team to follow up with them in case they don’t respond.

voip crm software

More Options to Connect Your CRM

The VirtualPBX Business Phone System is made to meet businesses where they already work – so naturally, we’ve also engineered our service for extreme flexibility with popular integration methods. Whether you prefer to work with Webhooks and APIs, or you’d like to use automation tools like N8N, IFTTT, and Automately – we make it simple to bring data from events in your phone system into your CRM for easy management. 

  • Attach voicemails and voicemail transcripts to customer records in Hubspot via N8N
  • Send alerts to Slack when calls are missed via Zapier
  • Expand Microsoft Teams to allow team members to take calls right in the app
We also offer a variety of native CRM integrations for instant, plug and play functionality:

VirtualPBX Offers Advanced Functionality and Performance

VirtualPBX is constantly on the brink of offering the best in VoIP emerging technologies to ensure your business is running better than ever. VirtualPBX customers can enjoy capabilities such as:

Simplified Team Management
Streamline your business management with features like Advanced Call Recording to monitor team activity and get detailed reports to provide the best customer experience possible.

Device Compatibility
We offer loads of different ways to connect your phone with VirtualPBX – use our Web Phone, desk phones, conference phones, the VirtualPBX Softphone App, or forward calls to a mobile phone or existing landline.

Business Texting
Use this app by itself or in conjunction with the browser version so you can work across devices without skipping a beat. The VirtualText App brings the ease, convenience, and increased engagement of texting into your business.

Improved Number Management
VirtualPBX is directly integrated with top-tier carriers to provide instant access to millions of numbers throughout the US. You can search for numbers in the Dashboard and, within minutes, have a new number active on your system.


Need Help With Getting Started?

Building our phone system took all of the experience from our nearly twenty years of history, lessons, and customer input to deliver the best call performance and usability.

Expanded compatibility with VoIP phone models, virtually universal device compatibility, ease of configuration, and general use for users and admins, all with the most robust feature set in the industry, makes VirtualPBX the clear choice for any business. Plus, with over 99.99% reliable operational uptime and crystal clear HD call quality.

We’re happy to offer you the latest in business communications tools, and we want to make sure that any questions or concerns you may have are answered. 

We would also love the chance to let you see for yourself just how simple the VirtualPBX user interface is.