Your go-to source for VoIP tips, business phone features, and smarter ways to handle calls.
The new VirtualPBX Phone is here for Windows and Mac, replacing our older VirtualPBX desktop softphone. We’ve brought more of the calling tools you use every day into a dedicated
Yealink has a new generation of business desk phones. The T7 Series includes five models ranging from the T73U and T73W to the T77U. We’re taking a closer look at
According to a recent 2026 State of CX report, 68% of U.S. customers still prefer the phone when resolving a customer service issue. But while they still want to use
When someone texts your main business phone number, where does that message go? Customers don’t necessarily stop to think about whether your number is meant for calls, texts, or both.
The High Price of Making Callers Do Homework When someone calls your business, they didn’t end up on the phone by accident. They made an intentional choice. They could have
If you already spend most of your workday on a computer, it’s fair to wonder why you should have to reach for another device every time you need to make
For school administration teams, the month of August is one of the busiest. Staff are returning to the building, new hires are onboarding, and at some point, students will return
The phone is still one of the most important doors into a business. It is where a prospect asks a final question, a patient makes an appointment, or a customer
When was the last time you actually listened to a voicemail? For a lot of us, voicemail already means reading a transcription or glancing at a notification. Opening the inbox,
Running a small business has never been easy. Twenty-nine years ago, owners were trying to do more with less. They were answering phones, serving customers, putting out fires, and figuring
You shouldn’t have to sort through confusing tiers, contact fine print, and hidden limits just to have a business phone setup that helps customers call in and staff call out.
Small businesses do not need more communication software. They need fewer interruptions. That is the promise of a great web phone. It should not just let you place and receive