Add VirtualText Connect to your business phone service for $99 $50/month >
Add VirtualText Connect for $99 $50/month >
BLOG
We aim to make communication easier through explanations, setups, and real-world fixes. Most of what we share comes from conversations with customers. Have something you’d like us to cover? Tell us.
Small businesses do not need more communication software. They need fewer interruptions. That is the promise of a great web phone. It should not just let you place and receive calls in the browser. It should remove friction from the work surrounding the call: checking a voicemail, reviewing a recording,
Featured Posts
We’re excited to share the latest updates to our business texting platform as we officially introduce Version 1.0 of the
Are ChatGPT, Gemini, and CoPilot the best AI search engines for software research? The results might surprise you. In this
A business phone system is a communication platform that allows teams to make and receive calls, send messages, and collaborate
When customers call your business, they’re giving you something valuable: their time. Whether they’re looking for answers, support, or guidance,
Business Phone
What Do your Customers Hear Before They Speak To Someone? For many businesses, the first thing a customer hears isn’t a friendly voice or a personal touch—it’s a phone greeting.
In an era where it feels like employee trust and loyalty are something of the past, remote work has a demonstrated bright spot, with greater employee retention and trust that
https://youtu.be/9MvPF8KvP9Q Good afternoon. We’re sitting down today with VirtualPBX Chief Technology Officer Daniel Ruiz to ask him a few questions about how VPN for VoIP works. We’ve encountered a few
VirtualText
I tested 7 leading platforms to find the best text messaging service for business. Many vendors list the same features, like SMS/MMS, automation, shared inboxes, and AI. The real differences
Are LiveChat, Intercom, and Zendesk still the best webchat services for businesses in 2026? The answer is not as straightforward as it used to be. I compared the top 10
We’re excited to share the latest updates to our business texting platform as we officially introduce Version 1.0 of the VirtualText product family. In a new video update, Lon Baker,
All Blogs
What is in a name? Shakespeare asked that question in Romeo and Juliet, claiming that the meaning of a name doesn’t change the essence of its impact. True, he was
VirtualPBX has been delivering innovative features and services for nearly 20 years to meet the growing demands of business worldwide. Our wide range of capabilities helps support our customers’ business
What is an SLA? First things first, what is an SLA? An SLA, or Service Level Agreement, is a commitment between a service provider and its customers. It documents what
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
