We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
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Tips, Tricks, & Hacks
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
Greetings are much like businesses, they come in all shapes and sizes. With that in mind, VirtualPBX doesn’t want to pidgin-hole anyone into a one-size-fits-all solution for their business phone greeting, plus that solution likely doesn’t exist! Depending on the time of the year and the nature of your business, your custom phone greeting message may need to change periodically. Conversely, if you are running a franchise, you may have more rigid telephone branding standards that need to be adhered to. Whatever the case may be, VirtualPBX has you covered when it comes to custom greetings.
Any admin on your system can toggle through all of the uploaded recorded phone greeting message on your phone system and designate specific custom greetings for every portion of your phone system as well as using Auto Attendant to then direct your call elsewhere. If you need to have a specific set of regulatory statements for a billing or compliance department but want a more promotional tone for your sales team or even want to relay your future business and holidays hours, you can upload any .WAV or .MP3 file that covers your needs.
Additionally, you can record these custom greetings directly onto your phone just like you would for an extension’s voicemail. And don’t worry, we’ve all had to record our voicemail messages about a thousand times before we’ve got them right, so you’re in good company.
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