SMS compliance refers to the set of rules and regulations that businesses must follow when sending SMS messages to their customers. These industry-wide regulations are in place to protect consumers from spam and unwanted messages and ensure that businesses operate in a fair and ethical manner.
Mobile carriers are currently inundated with requests, delaying some business SMS registrations from completion up to six weeks. As a result, industry deadlines have been relaxed, granting businesses more time before messages are blocked. At VirtualPBX, we’ve extended the deadline to begin registration to April 7th.
What's Included in SMS Compliance?
There are a few core components of SMS Compliance to know about:
- Registration: All businesses sending messages to customers in the USA will soon be required to register or face blocked messages and/or hefty fines.
Consent: SMS compliance requires businesses to obtain consent from customers before sending them text messages. This means that customers must opt-in to receive messages, and businesses must keep records of this consent.
Message content: SMS compliance also requires businesses to ensure that the content of their text messages is appropriate and relevant to the customer’s interests. Messages must also include clear opt-out instructions.
Frequency: SMS compliance guidelines also include regulations on how often businesses can send text messages to their customers. This helps prevent spam and ensures that customers are not inundated with messages.
Meet Our New Business Phone Plans
Earlier today, VirtualPBX released new business phone plans, providing businesses with voice and texting options perfectly suited for their needs. With VirtualPBX, you can easily manage all of your business calls and messages from one central location, making it easier to stay organized and efficient. Plus, our plans come with advanced features like call routing, voicemail, and call recording, which can help you provide better customer service and increase your professionalism. VirtualPBX also offers a variety of integrations with other business tools like CRMs and helpdesk software, making it easy to streamline your workflows and improve your overall productivity. Our business phone plans are an excellent choice for small businesses looking to enhance their communication capabilities without breaking the bank, plus, we make SMS compliance and registration simple.