Dynamic Voicemail Boxes
Dynamic Voicemail Boxes provide a virtual voicemail system that allows you to set greetings, send voicemail messages and transcriptions to email inboxes, and wire up integrations for storage, notifications, and more.
Voicemail boxes can be completely separated from the individual user and placed instead behind a DID, Auto Attendant, Ring Group, or ACD Queue. This allows limitless options for handling messages when your team can’t get to the phone. Paired with Customizable Greetings, callers receive professional treatment and your team’s options to follow-up have never been simpler.
Send Voicemails to Email: Audio Files and Transcripts
Sometimes checking voicemails on your phone isn’t enough. A dynamic Voicemail Box allows you to have your voicemail be delivered to your email, heard on any device you set your account to, and even offers automatic transcription of your voicemails for those times when you need to check your voicemail but can’t listen in.
Voicemail Transcripts are available on the VirtualPBX 1000, Essentials, Advanced, and Enterprise Plans.
Virtual Voicemail Boxes Means Customizable Integrations
As you may expect, Voicemail with VirtualPBX allows callers to dial-in, and if the person, Ring Group, or other designated destination is not available, plays a message and then lets the caller leave a message.
Amazon AWS Private Storage
But what to do with a voicemail that has been left? Many companies, especially those who must satisfy HIPAA regulations, may need to restrict where voicemails are stored. Our Amazon AWS Private Storage Integration sends all of your voicemail messages to your AWS account and restricts the capacity for voicemails to be stored on your system or sent to employee email addresses.
Want to create a ticket in your support system for voicemails received after hours? How about creating a deal in your CRM for callers to your sales team? Or a notification in your company chat whenever a voicemail is left by a VIP customer? Webhooks provide a payload of data about your voicemail messages that can be plugged directly into your custom automations and manipulated to create a near infinite follow-up tasks, feed reporting tools, and more.
Elevate Your Business Voicemail Today
Get this feature and more when you sign up with VirtualPBX. Getting started is quick and easy, and you can be using these features and more in a matter of minutes.
This feature is included in all our Unlimited User and Unlimited Minute Plans.
Learn more in our Voicemail Support Guide.